1. #1
    Unregistered

    Android tablet doesn't allow me to unlock the device by entering the EMail and Password

    My Android tablet has been locked and now shows user id and password field. I have entered the correct details as well but it doesn't unlock my device. The same user id and password works fine in my PC. What should i do now?

  2. #2
    vishal21bhadani vishal21bhadani is on a distinguished road
    Join Date
    Mar 2013
    Posts
    239

    Re: Android tablet doesn't allow me to unlock the device by entering the EMail and Password

    Hi Friend,

    >> You are not able to unlock the Device by entering the Email and Password.

    >> Email and Password will not work in this situation.

    >> You need to do reset the tablet.

    >> For the turn off the tablet.

    >> Now press Volume Down + Power Key together.

    >> Then Tablet will start in Recovery mode.

    >> Select Wipe/Factory Reset option and use power button to select option.

    >> Then tablet will reboot.

    >> Now device is unlocked.


    I Hope you will understand.

    All The Best.

  3. #3
    MathewJames MathewJames is on a distinguished road
    Join Date
    Feb 2013
    Posts
    24

    Re: Android tablet doesn't allow me to unlock the device by entering the EMail and Password

    If You are not able to unlock with your playstore account then, you need to perform a hardware reset.
    But this will clear all your internal phone and user data and applications.(If you have done any Backups then you could Restore them later)
    Before performing Hardware Reset, it is recommended to remove the Memory Card.

    Turn on Your Android device and perform any of the below reset method:

    >> Press and Hold the Power button and the Home Button together Or Power Button and Volume Buttons Together for a while until the format screen appears.

    >> If Your phone do not have a physical Home Button, Then Press and Hold Power Button and Both Volume Buttons Together.

    >> For Some Tablets there is a Reset Hole Button. Using a pin insert through the hole and press and hold the button for few seconds.

    Thank You

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