1. #1
    Unregistered

    Canít open my photos from my gallery in my Samsung Galaxy Note after upgrading to Jelly Bean

    I have this phone since two weeks. It was working properly, but after updating my OS to 4.1.1 version I canít open my photos on the gallery under the folder of my camera. When I click on that folder then it will open, but when I click on any pic then it wonít let me to do this.

  2. #2
    psdiamond20 psdiamond20 is on a distinguished road
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    Aug 2012
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    573

    Re: Canít open my photos from my gallery in my Samsung Galaxy Note after upgrading to Jelly Bean

    Hello Guest,
    It is recommended to restart your phone after the upgrade to newer version for the necessary changes to take place. The media updation completes after restart. So. just restart your phone. However. if you still face the same problem, then it is better to go to the Samsung Service Centre. You will surely be helped there. Thank You.

  3. #3
    anikrish anikrish is on a distinguished road
    Join Date
    May 2012
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    Chennai
    Posts
    1,789

    Re: Canít open my photos from my gallery in my Samsung Galaxy Note after upgrading to Jelly Bean

    Hi,
    If that upgrade is an official upgrade then take the phone to a Service center and get it fixed. If the problem is with your ROM that you are using as a Custom ROM to be sure that you installed the ROM properly make sure that you wipe "Data\format" and "Format System and Boot" in recovery once it is done make sure that the ROM you have downloaded is having the correct md5 sum so that there is no change in the files that has been downloaded and so the installation process will go properly. Also check the change log of the ROM that if there is any problem with the ROM if that is a Custom ROM just to make sure that the problem is not with the device and with the ROM you have installed.
    Hope this Helps.

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