1. #1
    Unregistered

    Cannot access camera album since Android 4.0 update

    My android phone has upgraded to JellyBean two days ago. When I restarted it just after the upgrade, the camera icon tends to disappear from the home screen. Even though I did find the camera app in the app drawer, I am not able to open gallery and access the pictures taken through the camera. How can I correct this issue?

  2. #2
    anikrish anikrish is on a distinguished road
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    May 2012
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    Chennai
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    Re: Cannot access camera album since Android 4.0 update

    Hi,
    Might be an issue with the Camera application. Force stop the application by opening the "Settings" menu from the application drawer and then select the "Applications" menu in that under the "All applications" menu you can find and force stop the camera application once it is done reboot the phone. If that is not helping then Format the phone by entering into Privacy menu through settings.
    Hope this Helps.

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