1. #1
    Unregistered

    Cannot access Google android Play Store on Motorola Razr Maxx

    The android market has upgraded to Google Play Store on my Motorola Razr Maxx. But when I tap over the icon for Google Play Store, I keep getting the message “Application is not installed on your phone”. In what way can I fix it?

  2. #2
    AndroidExpert AndroidExpert is on a distinguished road
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    Re: Cannot access Google android Play Store on Motorola Razr Maxx

    First of all, get into the home screen and tap the ‘Settings’ option. Navigate through the basic settings list and choose ‘Apps’ option. Tap the ‘Manage Apps’ option for getting into app settings. Press the ‘All’ tab afterwards and search for android market. Once you find it, hit the ‘Clear Data’ option. Open any app which is updated recently through market. On doing so, you can find market icon on the bottom tray. Tap over that icon and confirm that you have enabled ‘Google Play upgrade’.

  3. #3
    tyson tyson is on a distinguished road
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    Re: Cannot access Google android Play Store on Motorola Razr Maxx

    Dear,
    Here you have many options to solve this issue.
    The best way is to use restore factory data option on your device.
    It will restore play store and all your device default settigns and make your device faster.
    Settings-Privacy-Factory data reset.
    Perform it.

  4. #4
    vinodmehta vinodmehta is on a distinguished road
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    Re: Cannot access Google android Play Store on Motorola Razr Maxx

    Offcourse you can solve the issue of unable to access Google android Play Store on Motorola Razr Maxx

    To resolve the issue you have to follow some steps:


    Steps:
    1. Go to Home Screen
    2. Go to Settings
    3. Go to “Applications”
    4. Tap on “Manage Applications”
    5. Locate and tap on Android Market
    6. Tap on “Clear Data” option
    7. Launch the app recently updated via market
    8. Click on Market icon at the bottom tray
    9. Enable “Google Play Upgrade”
    10. You have successfully done !!

  5. #5
    sai charan sai charan is on a distinguished road
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    Re: Cannot access Google android Play Store on Motorola Razr Maxx

    Hello friend,


    I will help you to solve your problem ,don't worry just follow as i say.

    1.Firstly go to the main menu of your phone.

    2.Now tap on the option of 'Settings' tab.

    3.And then go for the option of 'Applications' tab.

    4.Now tap on the option of 'Manage Applications' tab.

    5.After that select the Play store app from the list of apps.

    6.Now tap on the option of 'Uninstall updates' tab.

    That's it by following the above mentioned steps your problem will get solved for sure...........

    All the best........................

  6. #6
    and20 and20 is on a distinguished road
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    Re: Cannot access Google android Play Store on Motorola Razr Maxx

    Well dear as you are saying that you are unable to open the android play store in your android phone.i will suggest you to just reset all the settings.you should simply follow these steps.
    <>first of all go to the home screen of your phone.
    <>now you should go to the settings option.
    <>in settings go to the option of general settings.
    <>there you will have an option that is reset factory data.tap on that and confirm it.
    It will reset your settings and you will not face the problem.thank you

  7. #7
    navita navita is on a distinguished road
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    Re: Cannot access Google android Play Store on Motorola Razr Maxx

    firstly uninstall google play store.It uninstall all the updates not the entire app. to uninstall follows these steps :-

    1. press menu key.go to settings.
    2. select application.
    3. then select manage application.
    4. select google play store app.
    5. click on uninstall.
    it will uninstall all the updation.
    6. after that go to app drawer.It will update when you run it again

  8. #8
    sumitnath sumitnath is on a distinguished road
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    Re: Cannot access Google android Play Store on Motorola Razr Maxx

    Hi friends....

    Cannot access Google android Play Store on Motorola Razr Maxx


    for
    access Google android Play Store on Motorola Razr Maxx follow the steps below-->

    1st-->open the home page from the device.

    2nd-->click the menu option.

    3rd-->select the setting option.

    4th-->click the apps option.

    5th-->select the manage apps.

    6th-->Press the ‘All’ tab .

    7th-->hit the ‘Clear Data’ option.

    8th-->Open any app which is updated recently through market.

    9th-->On doing so, you can find market icon on the bottom tray.

    10th-->Tap over that icon and confirm that you have enabled ‘Google Play upgrade’.

  9. #9
    jazzy.panesar jazzy.panesar is on a distinguished road
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    Re: Cannot access Google android Play Store on Motorola Razr Maxx

    Dear friend

    to solve the play store problem you need to clear
    the cache memory of the play store:
    1 go to app drawer
    2 then tap on settings
    3 after that select application
    4 then manage app
    5 after that select the play store and open it
    6 now tap on clear cache
    7 then try to open the play store

    hope this will help you

  10. #10
    shalini yadav shalini yadav is on a distinguished road
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    Re: Cannot access Google android Play Store on Motorola Razr Maxx

    hello friend
    you reset your device or uninstall Google android play store
    and install latest from market

    for reseting your device
    follow below steps
    GO IN MENU
    CLICK ON SETTING
    CLICK ON PRIVACY SETTING
    CLICK ON FACTORY RESET
    CONFIRM IT

    and for uninstalling that app
    go in menu
    click on setting
    go in manage apps
    search that app
    and click on uninstall

    save it

    thank you

  11. #11
    C.Selvam C.Selvam is on a distinguished road
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    Re: Cannot access Google android Play Store on Motorola Razr Maxx

    Hi friend,
    The Google Play update may let to the application crashed..So better follow the instructions shown below
    1.Go to the Menu
    2.Tap on the "Settings"
    3.Now tap on "Applications"
    4.Here tap on the "Manage Applications"
    5.Now select the application "Google Play"
    6.Scroll down and tap "Clear cache" to clear the cache memory
    7.After then tap on "Uninstall updates" to uninstall the updates
    After then relaunch the google play application.It`ll work for sure
    Thank you!!!

  12. #12
    G.Karthick G.Karthick is on a distinguished road
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    Re: Cannot access Google android Play Store on Motorola Razr Maxx

    To solve the problem all you need to do the following
    1.go to menu
    2.select settings
    3.click applications
    4.choose manage applications
    5.select all tab
    6.choose google play store
    7.click clear cache option
    now you have cleared cache thus the problem is solved,if still facing problem then you need to uninstall it and again reinstall it
    1.Go to menu
    2.select settings
    3.click applications
    4.choose manage applications
    5.select all tab
    6.choose play store
    7.click uninstall option
    now install it in pc containing .apk file and transfer it to device via pc
    thats all

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