1. #1
    Unregistered

    Cannot re-load e-mails on Samsung Galaxy SII since upgrading to Android JellyBean

    I have upgraded my Samsung Galaxy SII to Android JellyBean this week. Since then, I am having trouble with mail app on the device. Even though the mails appear in the preview page, they disappear from the inbox after that. No matter how hard I tried, I am not able to re-load the mails. What is the actual procedure required for avoiding this issue?

  2. #2
    anikrish anikrish is on a distinguished road
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    Re: Cannot re-load e-mails on Samsung Galaxy SII since upgrading to Android JellyBean

    Hi,
    The problem with the E-mail application not performing properly after upgrading to jelly bean might be due to the fact that the server address might have been changed so in order to get the E-mail working again you have to remove the details that you have provided and then again reenter the details for the E-mail application so that you will be able to select the E-mail that appear in the application and then you will be able to access them properly. In order to properly remove the details in E-mail application you have to open the "Settings" then you have to clear the data and cache of the application and then reboot the phone after which if you fill in the details again and connect you will be able to properly use the application.
    Hope this Helps.

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