1. #1
    Unregistered

    Chat room shows my account invisible on my Sony Xperia ZL

    On my Sony Xperia ZL, the chat function is not working properly. No one is able to see me on the screen. Contacts that are also online are not able to send me message either. How can this problem be fixed?

  2. #2
    Android-solutions Android-solutions is on a distinguished road
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    Sep 2012
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    1,052

    Re: Chat room shows my account invisible on my Sony Xperia ZL

    hey friend..

    I think you have to clear off the caches related to the chat app from your phone..

    For this just follow the steps given below :

    - Firstly from the home screen of your device open the menu
    - Then open ''applications menu''
    - Tap on ''manage applications'' option
    - It will show the full list of apps installed in your phone
    - Search for the chat app and tap on its options
    - There you will find ''clear cache'' option.. Just tap on it..

    Now try to use the chat app and i am sure it will work fine ..

    thanks

  3. #3
    GKSKVKRK GKSKVKRK is on a distinguished road
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    Re: Chat room shows my account invisible on my Sony Xperia ZL

    --------------------------------------------------------------------------------------

    Troublshoot:-

    1. First log out from the chat apps.

    2. Then restart the apps and again sign in to account.

    3. After that locate the chat settings.

    4. Here you check the seetings that chat is not offline.

    5. If it is then turn ON the online.


    --------------------------------------------------------------------------------------

  4. #4
    sky sky is on a distinguished road
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    Re: Chat room shows my account invisible on my Sony Xperia ZL



    For enable chat option on your mobile.you can firstly check your chat option setting.Here you can find the option General setting.Here you can see the account visibility mode.Now you can enable your chat setting.After doing this your account appear on your friends. I hope this helpful for you.

  5. #5
    veer veer is on a distinguished road
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    Jul 2013
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    Re: Chat room shows my account invisible on my Sony Xperia ZL

    Dear friend
    First of all you have to logout from your chat application.
    Then restart the application and sign in to your Account.
    Then locate the chat setting.
    Check the setting if it is not off line.
    If it is off then Turn it on.
    I hope that it will help you.
    Thank you.

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