1. #1
    Unregistered

    Connection lost when I trying to upgrade firmware (KIES) on my Samsung pop

    Everytime I try to update my Galaxy pop through Kies the phone disconnects and Kies loses connection. I have the latest version of Kies installed (2.0.3.11082_152) on Windows 7 64-bit. Anyone else experienced this? I tried reinstalling and even on a different PC (with Vista), but no change. Please tell me the solution?

  2. #2
    Android_master Android_master is on a distinguished road
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    Re: Connection lost when I trying to upgrade firmware (KIES) on my Samsung pop

    Hello friend,
    There may be some software regarding issue to must have to reset your phone and then try again.

    Remember, by performing a reset, all your data- settings, messages, apps, etc would be deleted.
    So backup up anything important.

    Follow these steps:
    - Go to 'Settings'.
    - Privacy.
    - 'Factory Data Reset'.
    - Fill in your id and password and confirm.
    - You can choose whether to delete SD card data or not.

    After the process is complete, your device would return to its out-of-the-box state or to its factory settings.

    Regards!

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