1. #1
    Unregistered

    Connection Problem with Sony Pc companion and Sony Xperia Z

    I have just purchased my new phone in the form of Sony Xperia Z..I have tried wifi and USB cable but still failed to connect with Sony PC Companion.Actually I am trying to transfer files.I don't know what's wrong with it.I need a solution so please help me.

  2. #2
    Android-solutions Android-solutions is on a distinguished road
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    Sep 2012
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    1,052

    Re: Connection Problem with Sony Pc companion and Sony Xperia Z

    hey friend ..

    Following could be the reasons why you are not able to connect your phone with the PC..:

    - The data cable or the usb cable you are using is faulty

    - PC companion version is outdated

    - Your PC's usb port is faulty or damaged
    - Your phone's usb jack is faulty or damaged
    - Drivers not working perfectly

    Follow below steps to remove the problem :

    - Use the data cable in another PC and then see whether it connects with phone or not .. If it does then it is not faulty and if it does not then its faulty
    - Check by connecting one pen drive or external drive device into your PC's usb port ... its connection and non connection will show you whether your PC's usb port is faulty or not
    - Uninstall and reinstall the drivers
    - Check for any updates available for the PC companion software

    Try the above steps and i am sure it will connect.. If it does not then take your phone to the service centre and get it checked
    thanks

  3. #3
    sivaditya sivaditya is on a distinguished road
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    Re: Connection Problem with Sony Pc companion and Sony Xperia Z

    Quote Originally Posted by Unregistered View Post
    I have just purchased my new phone in the form of Sony Xperia Z..I have tried wifi and USB cable but still failed to connect with Sony PC Companion.Actually I am trying to transfer files.I don't know what's wrong with it.I need a solution so please help me.
    If you are facing a problem with PC companion connectivity issue, then you better uninstall it from the system.
    Once it is done, restart your system.
    Now download the latest version of PC Companion from the Sony website.
    Now install the PC Companion over your system. Now Download the drivers of your mobile by connecting your mobile to PC and allow it to download automatically from internet.
    You can connect it via Bluetooth or Cable, both the ways will work to download the drivers..
    One it is done, restart your system.
    Now open PC Companion and it will detect your mobile.

    Happy to assist you

  4. #4
    Dreamer Dreamer is on a distinguished road
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    Jul 2013
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    240

    Re: Connection Problem with Sony Pc companion and Sony Xperia Z

    Hi Friend,

    There is due to following reasons,
    the data cable or the usb cable you are using is faulty
    Sync tool is our dated,
    usb port of pc is faulty or damaged
    connection Drivers not working perfectly

    Follow this steps to solve this issue...
    >> First of all Update the Drivers
    >> Right click on Computer
    >> Click to Manage
    >> Click on Device Manager
    >> right click on USB driver
    >> click on Uppate

    also update the sync drivers which you can use.

    If issue persist driver are faulty/damaged.

    I hope you will understood.

    All the Best.


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