1. #1
    Unregistered

    Failed to turn off screen during voice calls in Samsung Galaxy Y

    I have recently buy Samsung Galaxy Y phone ,After using it from 3 weeks i can only say that it is a good choice but from last two days i am having problem whenever any call operation performed i am not able to close screen How to resolve it plz somebody assist me.

  2. #2
    Rishab goyal Rishab goyal is on a distinguished road
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    Re: Failed to turn off screen during voice calls in Samsung Galaxy Y

    Hello sir.

    You have simply follow some of the steps after that your problem will be solved::::::::::::>>>>>>>>

    * First of all go to the main menu'

    * Then go to the setting

    * then go to the privacy option

    * Then select the factory data

    * Then tap on the option

    * THen tap on the reset

    * After that restart your device

    All the best

    Thank you

  3. #3
    sumitnath sumitnath is on a distinguished road
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    Jan 2013
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    Re: Failed to turn off screen during voice calls in Samsung Galaxy Y

    Hi friends...

    Failed to turn off screen during voice calls in Samsung Galaxy Y


    Follow the steps below--

    -->First scan the device by the antivirus.

    -->Remove the unwanted apps & files from the SD card .

    -->update the software & application .

    -->Open the home page from the device .

    -->Click the menu option.

    -->Select the setting option.

    -->Go to the privacy option .

    -->Click the factory data reset option.

    -->Then reset everything .

    -->Finally solve the matter.


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