1. #1
    Unregistered

    Galaxy Y keeps locking All the Time

    My wife's galaxy y keeps locking. I have to take battery out to sort this out, it can happen when she tries ringing out or when she gets a call. It will not let her cancel call, only thing we can do is take battery out, the fone is about 6 months old, any thoughts anyone, any help would be welcome.

  2. #2
    Android_master Android_master is on a distinguished road
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    Oct 2012
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    Chandigarh
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    Re: Galaxy Y keeps locking All the Time

    Hello friend,
    There may be some software regarding issue to must have to rset your phone and then try again.

    Remember, by performing a reset, all your data- settings, messages, apps, etc would be deleted.
    So backup up anything important.

    Follow these steps:
    - Go to 'Settings'.
    - Privacy.
    - 'Factory Data Reset'.
    - Fill in your id and password and confirm.
    - You can choose whether to delete SD card data or not.

    After the process is complete, your device would return to its out-of-the-box state or to its factory settings.

    Regards!

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