1. #1
    Unregistered

    Getting error code -24 while installing apps from PlayStore after upgrading to Android JellyBean

    Since upgrading my android device to Android JellyBean, certain applications are not getting restored into it. When I try to install them via PlayStore, I keep getting the error code -24. What could be the reason for that?

  2. #2
    C.Selvam C.Selvam is on a distinguished road
    Join Date
    Nov 2012
    Posts
    1,366

    Re: Getting error code -24 while installing apps from PlayStore after upgrading to Android JellyBean

    Hi friend,
    The apps may not compatible with your device..Try to upgrade the Google Play Store of your mobile..
    Otherwise the app may got corrupted
    1.Go to Menu
    2.Tap "Settings"
    3.Then tap "Applications"
    4.Tap "Manage Applications"
    5.Select "All' tab
    6.Go to "Google Store" app
    7.Tap on "Clear cache" and "Clear data"
    8.Also tap on "Uninstall updates"
    If you cant install the apps from the Google Play still,uninstall the app and try to install the latest google play app from the internet

    Thank you!!!

  3. #3
    Unregistered

    Re: Getting error code -24 while installing apps from PlayStore after upgrading to Android JellyBean

    Quote Originally Posted by C.Selvam View Post
    Hi friend,
    The apps may not compatible with your device..Try to upgrade the Google Play Store of your mobile..
    Otherwise the app may got corrupted
    1.Go to Menu
    2.Tap "Settings"
    3.Then tap "Applications"
    4.Tap "Manage Applications"
    5.Select "All' tab
    6.Go to "Google Store" app
    7.Tap on "Clear cache" and "Clear data"
    8.Also tap on "Uninstall updates"
    If you cant install the apps from the Google Play still,uninstall the app and try to install the latest google play app from the internet

    Thank you!!!
    That didn't work for my device. It's compatible seeing as I have installed this app before and I'm reinstalling, but I still get the Unknown Error Code- " 24 ".

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