1. #1
    Unregistered

    Having problem with back button of Samsung galaxy y?

    I have faced a problem .I am using Samsung galaxy y android phone. Its back button wonít work properly. I reset it but couldnít solve the problem. I donít know what the problem behind it is. Can you give me the solution?

  2. #2
    vermaheart vermaheart is on a distinguished road
    Join Date
    Jun 2012
    Posts
    466

    Re: Having problem with back button of Samsung galaxy y?

    Hi there,

    If the BACK BUTTON is not working themn, its definitely a HARDWARE issue as something went wrong with the touch of your device.

    So, I recommend you to take it to the nearest SAMSUNG SERVICE CENTER.

    They would be able to fix your issue.

    Hope it helps!!

    Regards!!

  3. #3
    aman@008 aman@008 is on a distinguished road
    Join Date
    Jul 2012
    Location
    DELHI
    Posts
    357

    Re: Having problem with back button of Samsung galaxy y?

    Quote Originally Posted by Unregistered View Post
    I have faced a problem .I am using Samsung galaxy y android phone. Its back button wonít work properly. I reset it but couldnít solve the problem. I donít know what the problem behind it is. Can you give me the solution?
    hi friend,

    if your mobiles back button stops working working then try the FACTORY RESET ....

    follow the steps written below to do the factory reset :

    MAIN MENU
    SETTINGS
    STORAGE
    FACTORY RESET



    and you are done...

    if still the problem is not fixed then there would be some HARDWARE problem ....

    you immediately go to the nearest SAMSUNG SERVICE CENTRE in order to fix the problem

    best of luck....

  4. #4
    ShahzadImam ShahzadImam is on a distinguished road
    Join Date
    Jun 2012
    Location
    Delhi
    Posts
    635

    Re: Having problem with back button of Samsung galaxy y?

    The back button problem can be specific or R FOR YUOR ENTIRE APLLICATIONS
    iF IT IS SPECIFIC THEN DONT TAKE TENSION.tHAT WOULD HAV BEEN DIsABLED BY PROGRAMMER
    bUT ITS UNIVERSAL THEN ITS BETTER TO CONTACT MOBILE MANUFACTURER

  5. #5
    soundtrack12 soundtrack12 is on a distinguished road
    Join Date
    Jun 2012
    Posts
    555

    Re: Having problem with back button of Samsung galaxy y?

    Back button issues usually pops up when your hardware keypad intferes with apps. Hardware related problems must be reported to support center.

  6. #6
    t081193 t081193 is on a distinguished road
    Join Date
    Jul 2012
    Location
    Visakhapatnam
    Posts
    762

    Re: Having problem with back button of Samsung galaxy y?

    There might be some code malfunction in your device... Try to re-flash the official firmware again and the back button of the mobile may work again...

    If you have a rooted phone try Button Savior (Root)--- link. It give you a software back button so the you can use it instead of the hardware button...


    If your mobile is still under Warranty, the get your droid replaced...

  7. #7
    Unregistered

    Re: Having problem with back button of Samsung galaxy y?

    hi , i have the same problem man... i ve send it to the service centre and the problem just keep coming... as an advice, dont buy galaxy y .. but others galaxy series are awesome .. this one is awefull!!

  8. #8
    Android_master Android_master is on a distinguished road
    Join Date
    Oct 2012
    Location
    Chandigarh
    Posts
    403

    Re: Having problem with back button of Samsung galaxy y?

    Hello friend,
    There may be some software regarding issue to must have to reset your phone and then try again.

    Remember, by performing a reset, all your data- settings, messages, apps, etc would be deleted.
    So backup up anything important.

    Follow these steps:
    - Go to 'Settings'.
    - Privacy.
    - 'Factory Data Reset'.
    - Fill in your id and password and confirm.
    - You can choose whether to delete SD card data or not.

    After the process is complete, your device would return to its out-of-the-box state or to its factory settings.

    Regards!

  9. #9
    Prabhu

    Re: Having problem with back button of Samsung galaxy y?

    I pressed at the bottom of my mobile and rebooted my mobile and not restarted . rebooting is done by initially switching off the mobile and hold home screen button,power button and volume up button simultaneously. I had worked again .

+ Reply to Thread

Similar Threads

  1. Replies: 9
    Last Post: 27-07-2013, 07:29 PM
  2. How to fix the problem of external speaker in Samsung Galaxy R mobile?
    By Unregistered in forum Android Discussions
    Replies: 12
    Last Post: 05-04-2013, 12:34 AM
  3. How to back up the Apps in Samsung Galaxy mobile?
    By Unregistered in forum Android Discussions
    Replies: 12
    Last Post: 04-04-2013, 12:14 PM
  4. How to back up stock ROM on Samsung Galaxy Nexus after unrooting?
    By Unregistered in forum Android Discussions
    Replies: 3
    Last Post: 25-12-2012, 03:11 PM
  5. How can I do the Back up in my Samsung galaxy phone?
    By Unregistered in forum Android Discussions
    Replies: 10
    Last Post: 23-07-2012, 01:12 AM