1. #1
    Unregistered

    How to resolve Mac Address not available problem while connecting Internet through wi-fi?

    Can anybody help when I try to connect wi-fi it says error and mac address unavailable. Done hard reset and still not solved.Do i need a replacement phone or can this be fixed.

  2. #2
    krks5190 krks5190 is on a distinguished road
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    Re: How to resolve Mac Address not available problem while connecting Internet through wi-fi?

    According to me this is not your device problem. In some wifi router for extra security connentions are permitted to onlyy few devices so that other person can do not use their wifi. To restrict the use , usually mac addresses of device are entered in the wifi router setting.
    All you need to do is enter your android device mac address into router setting.
    To obtain the mac address of your android go to settings>about phone>status.



    Also disablib\ng all wifi security will also ahelp.Enter the mac address in router setting and your device will able to connect to wifi again.

  3. #3
    devaezhil devaezhil is on a distinguished road
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    Re: How to resolve Mac Address not available problem while connecting Internet through wi-fi?

    The problem is mainly based on the following Reason:
    1. Your device is not connected are not getting to the available Wifi Address. So the actual problem lies not with your device or with the Wifi Router but with the permission issue.
    2. For any device to get connected to the available Wifi Networks, first the device has to pair with the Wifi, and the permission has to be granted if the wifi is protected with Password.
    Solution:
    • Try to get the Password for the Protected Wifi.
    • when you try to connect to the available Wifi, Provide the password and connect.It will then recognize the connection
    • Go to --> Settings --> Wireless & Network --> Wifi Settings --> Set up the Wifi Manually.
    • After setting up the Wireless Manually, You can connect it from your mobile device.

  4. #4
    Android-solutions Android-solutions is on a distinguished road
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    Re: How to resolve Mac Address not available problem while connecting Internet through wi-fi?


    hey friend...

    The problem of non connection of your phone with wifi is due to the fact that there are no network connection settings in your phone or it got changed...
    First check for the connection settings and configure them with your wifi router ..
    Also sometimes it needs a passkey to connect with wifi router so just enter the passkey and then access...
    Do check for the network connection settings that wifi has been selected there ...
    Also try to connect with wifi router manually where there is need of a username and the passkey to connect with the router...
    Try also checking for your wifi router .. Sometimes it happens that you have to reset it and then configure the settings again to use it ...
    Try to connect another phone with the router as to check whether there is problem in the router or in your phone itself...
    Try this and i am sure you will be able to connect but if not then you have to take your phone to the service centre and get it checked..

    thanks

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