1. #1
    Unregistered

    keypad not working when call is made

    My keypad wont work once ive placed a call. Cannot type numbers for automated calls when i need to select 1-0 to continue the call.Do you have any idea,what to do now?

  2. #2
    anikrish anikrish is on a distinguished road
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    Re: keypad not working when call is made

    Hi,
    In order to get rid of the issue of Keypad not working in your android while you are in a call. Please make sure that you are in a call and then press the menu key in the phone there you will get number of options in that select the option as to open the dial pad and then proceed as the instruction are given in the phone. If that does not help and the phone is stuck then you have to open "Settings" from the application drawer and then select the option as "Applications" there you have to select another option as "All applications" selecting that you can delete and cache of the application you have to do that for the dialer application once that is done reboot and your problem will be fixed.
    Hope this helps.

  3. #3
    lakshmina26 lakshmina26 is on a distinguished road
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    Re: keypad not working when call is made



    This problem is not solvable manually, because of your keypad might go repair or damaged or expired.
    You have to change the keypad with a new one.
    Please go to the authorized dealer of your device because they may have the original.

    Be happy..... And Take care.

  4. #4
    androidgen androidgen is on a distinguished road
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    Re: keypad not working when call is made

    well the entire screen gets of or locked as soon as you take the phone near your ears for talking (due to proximity sensor )

    so naturally the keypad also stays in locked mode....

    just hold your phone away from your ears, do not touch the proximity sensor.... you will see various options will appear in the screen such as 'loudspeaker mode' ' hold' ' mute' ' keypad'

    tap on 'keypad' option. you will see the keypad will appear on the screen and you can use normally

    if it do not appear then there is some software issues with your phone, better take it to the customer support then without applying any sort of technique by yourself

  5. #5
    shashank1221 shashank1221 is on a distinguished road
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    Re: keypad not working when call is made

    hello friend

    I think your mobile software is corrupted so try to contact customer care service or your keyboard is damaged .

    Or you have to upgrade your os by the official released os .

    Or reset you mobile by Factory reset option .

    Go to menu -----> settings ----> privacy ----> factory reset option .

    Note : before this process you have to take backup from mobile . because the all data is deleted from the mobile memory.

  6. #6
    Theking Theking is on a distinguished road
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    Re: keypad not working when call is made

    My dear friend, to fix the problew of keypad in your android handset, then you need to factory reset your devices, for reset. first tap to main menu from home screen, then tap into setting option, now goto privacy and select factory reset from there, then tap into it, after it ask you confirm code, then type and it will reset your handset, after reset you facing problem then it mighty be software problem then take services center. hope this information help you

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