1. #1
    Unregistered

    Kies notifies me about the firmware upgrade but the upgrade process always results with an error

    I am currently using a samsung mobile which is oviously an Android powered mobile.I always get a notification that a firmware upgrade is available.That's why I tried to upgrade the firmware.Everything was going correct and the mobile displayed a downloading mode.After that I got a message that the Upgrade failed.The problem started from there.Now it asks me to do an emergency recovery but i am not able to access the recovery mode.However I am able to access other modes like Download mode (Power+Q) and emergency Dload Mode (Power+E).Please help.

  2. #2
    anikrish anikrish is on a distinguished road
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    Re: Kies notifies me about the firmware upgrade but the upgrade process always results with an error

    Hi,
    The problem with the Kies application is such that the phone might not have gotten any internet connection from the server. Also there might be low battery with the phone these two might be the reason for the phone not upgrading so please check whether these can be solved. If they are solved you will be able to update your phone properly. Also if you mention the phone model correctly we will be able to help in a more clearly defined path.
    Hope this Helps.

  3. #3
    Bond Bond is on a distinguished road
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    Re: Kies notifies me about the firmware upgrade but the upgrade process always results with an error

    There may be an error with the site you are downloading from or with your phone which is not able to handle that particular website. So I suggest, it is better leave it to service centres. The upgrade must be takes place under the presence of mobile experts. So, visit any reliable service centre and update the software there. If your phone is under warranty, then you will not be charged. Otherwise, you have to paid off them. I hope you understand. Thank you

  4. #4
    Android-solutions Android-solutions is on a distinguished road
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    Re: Kies notifies me about the firmware upgrade but the upgrade process always results with an error


    hey


    If you are not able to update your phone's firmware then just follow the steps given below and you will be able to update your software in your samsung android phone :

    - First of all make sure that you have samsung kies software being installed into your PC..
    If you dont already have then you can download it from the samsung.com site..
    - Then make sure to take backup of all the important data of your phone to the PC
    - After you have installed the kies software into your PC make sure that your phone has no open applications in it ..
    - Now connect your phone with the PC using the usb cable and select samsung kies in your phone when prompted
    - Next open the kies software in your PC and make sure that your PC is connected to the internet
    - The kies software will search for available software update for your phone ..
    - Then you will be prompted to update your firmware ..just click on update option and then wait..
    - The moment you hit update option kies will download the update from the internet to your phone and then install it ..
    - When done you will be prompted to restart your phone ...
    So , just restart your phone and then you are done with the software update process..

    thanks

  5. #5
    sherlockttk sherlockttk is on a distinguished road
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    Re: Kies notifies me about the firmware upgrade but the upgrade process always results with an error

    Hello friend, There are so many reasons for this.Before updating kies filmware you have to clear all the apps from your phone by moving it to sd card or by any other means.Then go the kies official website and open apps block and there enter your model number.Then you find the upgrade option click it.then your handset is upgraded.

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