1. #1
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    Lost all the contacts from my HTC ChaCHa android phone, now what should I do?

    I just downloaded a new app (I don’t know what this app does) and after install this application hundreds of my contacts are gone. I had my contacts in groups & now all the groups were gone as well. I checked my text messages. The phone numbers were still all there, but the names were not.

  2. #2
    Android-solutions Android-solutions is on a distinguished road
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    Re: Lost all the contacts from my HTC ChaCHa android phone, now what should I do?

    hey friend..

    I would like to tell you that the reason for your contacts being deleted automatically after installing the app can be due to the fact that the app you downloaded contains virus in it..
    Also it might be possible that you app is corrupted one and hence it deleted your contacts and the contacts group from your phone ...

    Now there is only one way to get back all your contacts again only if you have a backup of all your contacts into your phone or into your pc/laptop....

    If you do have the backup into your pc/laptop ten just connect your phone with the laptop/pc and then open the pc suite you use to connect your phone with the pc .... There you must be having an option of backup ..
    Just click there and click on restore backup ...
    Then search or browse for the backup file on your pc and then click ok to install i back into your phone ....

    Also i would like to suggest you not to use any 3rd party software or app for this purpose ...
    Using these type of apps or software can harm your phone in any way ..
    Try out these steps and also make sure to regularly take a backup of your phone's data..

    thanks ..

  3. #3
    kranthi kranthi is on a distinguished road
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    Re: Lost all the contacts from my HTC ChaCHa android phone, now what should I do?

    If the Contacts of your mobile are gone then you have a solution for it.Follow the steps below :
    Go to the Settings Menu of your Android mobile.
    Go to the Application installations and un installations.
    Then uninstall the application which you are installed recently.
    Then after that tap on the Back up data button in the settings menu.
    So that yuo can get your contacts beck in your mobile.


  4. #4
    rockindeepak rockindeepak is on a distinguished road
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    Re: Lost all the contacts from my HTC ChaCHa android phone, now what should I do?

    Hello

    See the only way to get back all your phone contacts are if you have backed any of your your contacts.

    I mean you can restore only if you have synced your contacts . Else you have to feed all your contacts again.

    For future use do back up all your contacts. You can use the sync software to sync contacts

    or use the apps like titanium backup or directly back up to your gmail id. so that even if you loose some contacts or any other data you can restore it as soon as possible

    else android has another feature go to contacts-->>then options-->>then tap on import/export-->>then tap on export to sd card

    so all of your contacts will be saved in your sd card which you can easily import it whenever you want

    Thank you

  5. #5
    toshiro toshiro is on a distinguished road
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    Re: Lost all the contacts from my HTC ChaCHa android phone, now what should I do?

    The app may have contained some virus or it may have been corrupted in some way..
    you should also check the contacts settings to see if the app enabled your sim contact to show..
    in which case all your contacts will still be there in phone memory..

    or in case they are gone..
    you can restore them if you had a backup on your PC/Laptop..
    Also if you had synced your contacts with your google account..
    then also you can get them back..
    depending on how long back you synced your device.. you can get many contacts..
    other wise.. they are lost..

  6. #6
    tyson tyson is on a distinguished road
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    Re: Lost all the contacts from my HTC ChaCHa android phone, now what should I do?

    Dear,

    It may possible that app you had installed have some viruses or was not From Authorised Source.
    First of All uninstall that App.
    You can recover contacts by backup, if you have backup of your data.
    If you have sync your data with Gmail Acc. still you can recover them from your Gmail Account.

    Pleasure to help you...!!

  7. #7
    anikrish anikrish is on a distinguished road
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    Re: Lost all the contacts from my HTC ChaCHa android phone, now what should I do?

    Hi,
    Try rebooting the phone and see that the phone is showing up the contacts might be a problem with the application that you downloaded which caused the problem. There is only one way you can restore the contacts that you lost that is by opening the "Accounts & Sync" menu from the application drawer using the "Settings" menu. Once the "Accounts & Sync" menu is open select the Gmail account that you are using as default select that select the option to "Sync Contacts" that the application synchronizes all the contacts that you have previously synchronized with the phone. That is these Contacts are synchronized only if the Contacts are synchronized before and nothing can be done if they are not synchronized before.
    Hope this Helps.

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