1. #1
    Unregistered

    Micromax Canvas A116 Phone turns off while entering the play store

    Micromax Canvas A116 has caught in a great bug. When I tap icon to enter the play store the phone then turns off and back on again. The same procedure happens if I again try to enter. Someone please help me in this situation.

  2. #2
    Android-solutions Android-solutions is on a distinguished road
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    Sep 2012
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    Re: Micromax Canvas A116 Phone turns off while entering the play store

    hey friend ..

    I think this problem can be due to the following reasons :

    - Your phone got affected by viruses
    - Your phone's software got corrupted
    - The play store app got corrupted
    - Many applications running in the background making the phone really slow and hangs it
    - There is no much free space in the phone's memory

    For this problem try the following steps to solve the problem :

    - Scan your phone for any viruses or malwares and install antivirus in it ..
    - Reset and update your phone with the new software
    - Look for any update available for play store app
    - Close all unnecessary running apps in the background
    - Free up the internal memory of phone and then use the phone

    If the above steps not solve the problem then i would suggest you to take your phone to the service centre and get it checked
    thanks

  3. #3
    Manjeet Malik Manjeet Malik is on a distinguished road
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    1,227

    Re: Micromax Canvas A116 Phone turns off while entering the play store

    Hello sir,
    micromex canvas A116 is very good phone..
    you open the play store then phone trun off...
    it is not gernel problem...
    it is problem from software....
    you can go your nearst service centre...
    and your phone software update....
    after software your phone play store...
    work properly...
    thank you.

  4. #4
    G.Karthick G.Karthick is on a distinguished road
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    167

    Re: Micromax Canvas A116 Phone turns off while entering the play store

    To solve this problem all you need to do the following1.Go to menu2.select settings 3.click applications4.choose manage applications5.select all tab6.choose play store7.click clear cache optionnow you have cleared cache ,if still problem persists then you need to uninstall it and again install it,also scan the device using standard anti virus to get rid of them.if still problem persists then reset the device for that you need to do 1.Go to menu2.select settings3.click privacy4.choose factory data resetnow you have resetted the devicethus the problem is solved

  5. #5
    Dreamer Dreamer is on a distinguished road
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    Re: Micromax Canvas A116 Phone turns off while entering the play store

    Hello Friend.....

    Reply : Micromax Canvas A116 Phone turns off while entering the play store

    This problem cause by...
    Your phone's software got corrupted,or phone got affected by viruses, or play store app got corrupted
    Or there is no much free space in the phone's internal memory

    To solve this.....
    Reset and update your phone with the new software ,OR Free up the internal memory of phone and then use the phone
    OR
    Download Antivirus Application ,Install into phone and scan it....



    I hope this helps....


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