1. #1
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    Motorola Droid android phone locking the screen automatically while receiving a call

    Whenever I receive a call through my Motorola Droid, it locks the screen and switch into speaker mode automatically. I am not able to control anything after that as the buttons does not respond to my prompts. How can I resolve this issue?

  2. #2
    anikrish anikrish is on a distinguished road
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    Re: Motorola Droid android phone locking the screen automatically while receiving a call

    That might be problem with the phone's software try formatting the phone and see that if the problem is present also there might be problem with your sensor which is making the screen to get locked automatically if the proximity sensor is a problem then you have to take it to the customer service center. You can test by making a call and hide the sensor found near the upper ear piece with your hand and see if the screen turns off and in when the finger in kept and lifted.
    Hope this Helps.

  3. #3
    navneeet1997 navneeet1997 is on a distinguished road
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    Re: Motorola Droid android phone locking the screen automatically while receiving a call

    Hello,

    You can simply go the settings and then try going into display related options. then go to bachlight options i am surely it will help you.

    Regards
    Navneet

  4. #4
    vinodmehta vinodmehta is on a distinguished road
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    Re: Motorola Droid android phone locking the screen automatically while receiving a call

    This issue may occur due to software problem.

    Suggest you to go for Hard Reset

    Steps :

    1. Go to Home screen
    2. Go to Settings
    3. Tap on Phone
    4. Click on Factory Reset
    5. Wait for few seconds you device will automatically reboot
    6. Done !!

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