I just bought a Samsung tab 2 which I received today. I was full of joy but this tab keeps turning itself off quite randomly, I guess it has happened around about 8-10 times already today. I am very worried about my tab. Please help. I can’t understand what the reason is of turning off my tablet, while it is brand new.
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Well the problem might be that there is no much charging in android device as you have mentioned it is brand new. If the charging is full there it is a hardware problem. Which you cannot solve it by yourself. You need to get it checked at the service near you.
hello
I think it is mobile hardware problem , my suggestion is replace your mobile because you brought that mobile recently . go to Samsung customer care office and ask for replacement because it is totally makes you upset and not working well you don't do any mistake to that . so just go for samsung care center with bill and all aspects dont deley any more go and replace it .
hey friend...
The answer to your question is pretty much clear and i can give it right away that you have to take your phone to the service centre or update the software by yourself if you can as this seems to be the problem with the software of your tab...
I am sure for this as you said the tab you are talking about is the new one and hence there cant be any virus issues in that ...If it was old one then it could be a virus also but since your tab is new hence there cant be any virus but the problem only exists with the software of your tab ...
Though there can be other possiblity that there is hardware problem in your tab if the software update doesn't work for you ..
So , for this problem i would suggest you to take your phone to the sevice centre as soon as possible ..
hope i helped...
thanks
Hi,
The problem might with the Hardware that is the Tab might get switched off due to some loose contact with the buttons which is making the Tab to get switched off often try using it in a certain angle and see if that is switching off or not if nothing is happening then it is only a hardware issue so please take the Tab to a Authorized service center and get it fixed as it is still under warranty and it will be solved easily.
Hope this Helps.
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