Whenever i try to delete any videos stored in memory card and which is inserter in my Micromax A90 S phone phone become unresponsive and after sometime it get switch off I really need help someone plz assist me.
Whenever i try to delete any videos stored in memory card and which is inserter in my Micromax A90 S phone phone become unresponsive and after sometime it get switch off I really need help someone plz assist me.
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Dear friend
The problem you are facing is may be due to some kind of virus attack.
So, first of all scan your phone with any good antivirus such as Kespersky antivirus, Avast antivirus or AVG mobile security.
You can download any one of these from Google Play Store.
After scanning, Delete all the infected files, if any.
Check whether the problem is solved or not.
If the problem still persists, then you have to factory reset your phone.
Don't worry, your phone will work properly after doing factory reset.
But it will delete all data stored in the phone memory.
So, my advice to you is that, create a backup of all the important data in phone memory before doing a factory data reset.
To do a factory reset, follow the given instructions :-
1. Go to Main Menu.
2. Tap on settings.
3. Tap on Privacy settings.
4. You will find Factory data reset option there, tap on it.
5. Lastly, tap on OK.
That's it.
Your phone will restart after factory reset and will work properly.
If you still have any problem then you must consult Micromax costumer care.
They will surely help you.
Hope the answer will be helpful.
Regards
SBMU
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