1. #1
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    Phone's screen turns off while dialing and receiving calls

    I have Samsung android galaxy y phone. When someone calls me then my phone’s screen will turn off automatically, and I cannot see who is calling me? Same thing is repeated when I call to somebody. Please help me out this.

  2. #2
    Sreeram19 Sreeram19 is on a distinguished road
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    Cool Re: Phone's screen turns off while dialing and receiving calls

    Guess i know about the issue..


    Okay now wat i know is that there is a digitizer on this phone and it was removed and covered the light sensor with glue.. So basically clean that area nicely you are good to go..


    Also using headphones would allow you to see the screen when you place a call without any issues..


    Let me know whether that worked..


    Thankx..

  3. #3
    vermaheart vermaheart is on a distinguished road
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    Re: Phone's screen turns off while dialing and receiving calls

    Hi there,This problem arises when the PROXIMITY SENSOR of your phone does not work properly.But,This problem can be solved easily,You just have to switch your phone OFF for about 5 minutes and then turn it switch ON.This problem will go off after that.Regards..

  4. #4
    asvg asvg is on a distinguished road
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    Re: Phone's screen turns off while dialing and receiving calls

    hi friend,
    • This is because the proximity sensor will wake up once you pull it away from your face Just try to turn off your proximity screen off. You can able to see thing under call settings.
    • You can also make your screen awake on all times by doing settings like settings=>applications=>development=>stay awake.
    • If you are using rubberised cover means Just take away and check.
    • You can also use application for screen on.
    • If you are using scratch guard means cut the notch to extend it to the right side to open the sensor.
    images.jpg

  5. #5
    navneeet1997 navneeet1997 is on a distinguished road
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    Re: Phone's screen turns off while dialing and receiving calls

    Hello,

    This can be Done by The method That is Given above or you should go to the Samsung care and get it repaired form there .I think this idea is more safe. What do you think?

    Regards
    Navneet

  6. #6
    tyson tyson is on a distinguished road
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    Re: Phone's screen turns off while dialing and receiving calls

    Well,
    Dear you need to check your Proxy Sensor.
    Whether it is working perfect or not.
    Because Screen light turning on /off depends on Proxy sensor.
    It is Works on the Principle of Light.
    If there any problem you need to Contact a Authorised Customer care of Samsung
    .

  7. #7
    vinodmehta vinodmehta is on a distinguished road
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    Re: Phone's screen turns off while dialing and receiving calls

    This issue occurs with my phone too.

    This issue occurs due to many app running at same time. The battery is over heated.


    Also there may be some hardware issue with the device, request you to vist the nearest service center.


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