1. #1
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    Problem during playing the video songs and any movie on galaxy HTC Sensation XL

    When I put a video on my SD card and try to run it on my device then a pop up box will appear and says “sorry this video cannot be played” these videos are in file.mp4 format. Why is this happening to me?

  2. #2
    psdiamond20 psdiamond20 is on a distinguished road
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    Re: Problem during playing the video songs and any movie on galaxy HTC Sensation XL

    Hello Guest,
    Most likely, the file format is not supported in your phone video player. But you can install "MX Player" from Google Play Store and the required video plugin. It is a good application and the interface is also quite user friendly. Thank You, hope I helped you buddy...! :-)

  3. #3
    anikrish anikrish is on a distinguished road
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    Re: Problem during playing the video songs and any movie on galaxy HTC Sensation XL

    Hi,The problem with the video not being able to be played in your phone is that the videos might be of higher resolution that it not supported by the phone also the phone supports only videos upto certain number of frames that might even be a problem which might have caused you the problem of the phone not able to play the video in order to get rid of the issue try reducing the resolution of the video which might help to play the video in the phone also you can try to use the player such as "Mx video Player" where it can play any kind of video format that the application supports a lot of video formats so that even it is a .MP4 file it might have a different codec that the phone is not supported and this application helps in solving those kind of problems.Hope this Helps.

  4. #4
    nbs nbs is on a distinguished road
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    Re: Problem during playing the video songs and any movie on galaxy HTC Sensation XL

    Hello,
    I think your SD card got an issue or the video Files are corrupted.
    Htc Sensation XL supports most of the formats of video. So your phone don't have any issue.

    Thank You.

  5. #5
    rockindeepak rockindeepak is on a distinguished road
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    Re: Problem during playing the video songs and any movie on galaxy HTC Sensation XL

    Hello

    seems like your player doesnt support these file formats.

    Download mx video player or mobo video player. These are the best video players available in the android market. You can play almost all the formats .

    These are free and can be downloaded from play store. Also download the codecs of mx video player. When you serch for mx video player everything will be displayed you just have to download and install

    if still it doesnt work try converting them into avi . else try some other mp4 files, these might be corrupted

    Thank you

  6. #6
    vicky091992 vicky091992 is on a distinguished road
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    Re: Problem during playing the video songs and any movie on galaxy HTC Sensation XL

    hello
    chances are that the video format is not fully supported on your device. download any one of the following apps to play it

    -vplayer
    -realplayer
    -act 1 video player
    -vital player
    -mx player(the best)

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