1. #1
    Unregistered

    Problem while downloading Android app from Google Play Store

    Hi, i have been using Motorola Extreme with Android Gingerbread Version. I usually download android app from Google Play Store. But, for the past few days, i could not download app from Google Play Store. I tried to download an app and it started downloading. In the midway of downloading, it got stopped. Can somebody help me to fix this issue?

  2. #2
    psdiamond20 psdiamond20 is on a distinguished road
    Join Date
    Aug 2012
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    573

    Re: Problem while downloading Android app from Google Play Store

    Hello Guest,
    This happens when internet connection gets terminated midway between the downloading process due to poor signal strength and connectivity. You can reboot your phone and try again. It will surely work now. Thank You.

  3. #3
    sanjeevk7 sanjeevk7 is on a distinguished road
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    Sep 2012
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    394

    Re: Problem while downloading Android app from Google Play Store

    hello
    please follow below steps if problem occur during downloading from playstore:
    1.confirm that your device is support that app or not.if device is not support apps ,please contact your manufacturer with questions.
    2.if apps supported your phone and still problem occurs then restart your phone ,then try downloading again.
    3.confirm your data connectivity is proper or not.contact your service provider if you are data connectivity show error.
    4.ensure firewalls aren't blocking access to ports require for google playstore.
    5.make sure you have cleared cache and data both the google play store apps.
    follow below steps to clear cache and data:
    settings>>applications>>manage applications>>then tap to "ALL"
    select google play store and tap "clear cache and data"
    .
    then try to download again.if problem occur again then contact to service provider of your phone.
    thank you

  4. #4
    anikrish anikrish is on a distinguished road
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    May 2012
    Location
    Chennai
    Posts
    1,789

    Re: Problem while downloading Android app from Google Play Store

    Hi,
    There might be two reasons that the applications is downloading applications properly.
    1. The problem with the internet connection due to which the download of application gets terminated in the middle. That is the Internet connection if that is too slow then the download might start but after sometime the downloading stops due unresponsive network the downloading stops.
    2. There is some problem with the "Google Play Store" this might be rectified by opening the "Settings" application from the applications drawer and then select the option as to clear data and cache that can be done by opening the "Applications" option under that there will be an option by name "All Applications" select that and then navigate to the Play Store application there you will be able to perform the action once it is done reboot and see if the problem is solved.
    Hope this Helps.

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