1. #1
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    Screen is blank but can hear the sound in android

    I have downloaded and installed ‘Baby Sign and Learn’ app for android. But when i try to watch it, i see that the screen is blank but i can hear the sound. How this issue can be fixed?

  2. #2
    AndroidExpert AndroidExpert is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    It has to be taken note that the screen resolution has to be minimum 320 pixels for displaying the video clips. The videos will stop playing if the screen resolution is below the set limit.
    • Other steps that can be followed for resolving the issue includes;
    • Trying to uninstall the application
    • Trying to turn the android device off and then turning it back on
    • Finally the users can try re-installing the application from the Google Play Store
    Since you have purchased the application, you will not have to pay again for re-downloading it
    That’s it. Any of the above mentioned steps should fix the issue.

  3. #3
    vermaheart vermaheart is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    Hi there,

    If you are able to hear but unable to watch anything during the app run then it means the app is not compatible with your device in terms of display.
    The app requires higher display resolution than your phone persist.
    So, Its better you just uninstall it.

    Regards!!

  4. #4
    aman@008 aman@008 is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    hi friend,

    BABY SIGN AND LEARN is an android application to help the improve your
    communnications with your baby by teaching them to use hand gestures before
    they are able to speak with the help of
    this android application...

    yes there are many users that are facing the same problem of not running the
    videos in the BABY SIGN AND LEARN
    application ....


    you can not solve this problem there is an internal software problem ... which you
    can not fix ...

    you can try it by changing the pixels of screen and run it again .....


    best of luck....

  5. #5
    shalini yadav shalini yadav is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    Hello Friend,
    I think it may be a hardware problem so you should go to the nearest service center........

    thank you

  6. #6
    tyson tyson is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    Dear,

    It may possible that you have not install it Properly.
    You have to Uninstall this app.
    Settings>>>Applications>>>Manage Applications>>>Select and click on Uninstall
    Now Reinstall this App from Play store.
    Launch the App no issues will there.
    If still have a Same Problem, means your Device is Not Compatible with this.

    Pleasure to help you....!!

  7. #7
    Apurva Apurva is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    Try to uninstall the app and again download it May it will resolve the
    problem,If its not working, try to do factory reset.

    Thanks!!!

  8. #8
    Sharukh Sharukh is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    Hello Dear Friend, As you want to know about Screen is blank but can hear the sound in android for this as i think it may be a hardware problem so you should go to the nearest service center.
    Thanks you for contacting.....Hope this will help you a lot......All the Best..............!!
    Reply With Quote

  9. #9
    vinodmehta vinodmehta is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    This issue can be fixed by following some simple steps :

    # Uninstall the application. To uninstall navigate to Settings >> Applications >> Manage Applications >> Uninstall
    # Reboot your device and install the application

    # You can download and install the application from “Google Play Store“


    # Reboot your device again to apply the settings


    If you have any other queries, kindly post on your forum. We will revert at the earliest.

  10. #10
    karthik kukudala karthik kukudala is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    Hello Dear,,,,,,,,,,,
    If you can hear the sound but can able to see the blank screen it means the
    application is not compatible with your device,,
    May be it is a hardware problem you can contact service center
    Thank you,,,,,

  11. #11
    sujukisamurai sujukisamurai is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    Uninstall the application. To uninstall navigate to Settings >> Applications >> Manage Applications >> Uninstall# Reboot your device and install the applicationYou can download and install the application from “Google Play Store“
    Reinstall this App from Play store.
    Launch the App no issues will there.
    The videos will stop playing if the screen resolution is below the set limit.

  12. #12
    00Ajay 00Ajay is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    Well the problem might be that the resolution is not compaitable. Generally for the application to work it needs minimum of 360 pixel . It might be the issue that your phone might not have such resolution. Uninstall the app and reinstall and see if it works.

  13. #13
    psdiamond20 psdiamond20 is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    Hello Guest,
    This happens when the display of your device is not compatible with the app. However, the sound plays since audio setting has no compatibility issue. You can try other variant of the app, for your phone, if available in the Google Play Store. If you think that the display is compatible but still the app is not working, then it is better to go the service centre as this could be a hardware issue. So, decide accordingly.


    Thank You for contacting the EALP team. Regards!!!!!

  14. #14
    shashank1221 shashank1221 is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    Hello friend

    This problem mainly occurs because , the internal player in our mobile not support to that website video because that screen resolution is not accepted in your mobile that's the reason it wont displays video only sound is relesed . So your mobile is not compatible for that video .

  15. #15
    toshiro toshiro is on a distinguished road
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    Re: Screen is blank but can hear the sound in android

    The display is not working while the audio is..
    this suggest the app has some compatibility problem with your device..
    check your device for the minimum hardware requirement..
    If it is fulfilled.. then you should try reinstalling the app once more..
    if doesn't work.. then the app is not compatible with your mobile device..
    you should try for other similar apps in Google Play Store.. you can find lot of apps there..

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