1. #1
    Unregistered

    Screen unresponsive on Android Samsung Galaxy Portal

    I bought a Samsung Galaxy Portal about 2 months ago and it all worked very fine till the screen started becoming unresponsive, so I just changed the screen but the problem is still the same. Why is the screen unresponsive?

  2. #2
    armantamboli armantamboli is on a distinguished road
    Join Date
    Aug 2012
    Location
    i am from bhilawadi,sangli, maharashtra
    Posts
    556

    Re: Screen unresponsive on Android Samsung Galaxy Portal

    You have to find first it is hardware or software problem.
    Check following hints.
    1)look that your screen is unresponsive on some events.
    2)problem during using particular app.
    3)quite frequently.
    Above all the causes of software problem.

    To avoid these problem you have to either reset your phone or flash your phone with latest firmware.

    if your screen not responding at all then this is serious display problem.

    As you said you buy this two months ago then you will get hardware problem fixed free of cost at samsung customer support center free of cost.

  3. #3
    csit2006 csit2006 is on a distinguished road
    Join Date
    Apr 2013
    Posts
    889

    Re: Screen unresponsive on Android Samsung Galaxy Portal

    To solve this problem follow these steps
    • This problem may occurs due to the resistive nature of the screenguard that applied on your screen or
    • There may be problem with the touch sensors
    • First remove the screen guard then wipe the screen with a damp cloth then try to use the screen
    • If this does not solve the problem reset the device once
    • If this also does not works for then you need to go to the service center.

+ Reply to Thread

Similar Threads

  1. Replies: 13
    Last Post: 05-08-2013, 09:38 AM
  2. Keypad vibrating while entering text on Android Samsung Galaxy Portal
    By Unregistered in forum Android Discussions
    Replies: 1
    Last Post: 27-04-2013, 06:19 PM
  3. Not able to delete a text message on Android Samsung Galaxy Portal.
    By Unregistered in forum Android Discussions
    Replies: 3
    Last Post: 24-04-2013, 04:54 PM
  4. Replies: 14
    Last Post: 29-12-2012, 05:13 PM
  5. Replies: 0
    Last Post: 27-12-2012, 02:27 PM