1. #1
    Unregistered

    Sony Xperia Ion canít connect to USB by any method

    My friend just got an Sony Xperia Ion. However, no matter what she tries, she cannot get it to connect via USB on any mode (MTS, Mass Storage, etc). She's running Windows 7, and has tried it on other PCs and USB ports that are known to work. Every time it says USB device not recognized. She has installed various drivers, but in vain.

  2. #2
    topper topper is on a distinguished road
    Join Date
    Jan 2013
    Posts
    76

    Re: Sony Xperia Ion canít connect to USB by any method

    Hello Dear

    First make sure that is it not the problem with the cable

    Try using another USB cable

    Do not use any Hubs

    You can try from the Hardware side

    So connect your Phone to verify the problem to another computer to check

    That is it

    Then go for Replacing



    VERY GOOD LUCK

  3. #3
    Android-solutions Android-solutions is on a distinguished road
    Join Date
    Sep 2012
    Posts
    1,052

    Re: Sony Xperia Ion canít connect to USB by any method

    hey friend ..

    Following could be the reasons why your friend is not able to connect her phone with the PC..:

    - The data cable or the usb cable she is using is faulty

    - Software used to connect phone with PC is outdated

    - PC's usb port is faulty or damaged

    - Phone's usb jack is faulty or damaged

    - Drivers not working perfectly

    Follow below steps to remove the problem :

    - Use the data cable in another PC and then see whether it connects with phone or not .. If it does then it is not faulty and if it does not then its faulty
    - Check by connecting one pen drive or external drive device into PC's usb port ... its connection and non connection will show you whether PC's usb port is faulty or not
    - Uninstall and reinstall the drivers
    - Check for any updates available for the software used to connect phone with PC

    Try the above steps and i am sure it will connect.. If it does not then take phone to the service centre and get it checked
    thanks

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