1. #1
    Unregistered

    Sony Xperia J always crash

    I recently purchased Sony Xperia J but in few days it giving me a lots of problem whenever I open any application or even live wallpapers it crashes and then close the application automatic. What to do friends I am very confused please help me.

  2. #2
    nis_aq nis_aq is on a distinguished road
    Join Date
    Apr 2013
    Posts
    52

    Re: Sony Xperia J always crash

    Hi friend,

    >>>I think so it is due to virus

    >>>Now you need to remove the virus

    >>>Connect you phone to the PC then scan for virus if found then remove it

    >>>Now uninstall the unwanted applications

    >>>Remove the unwanted data

    >>>Now restore the phone

    >>>Go to main menu

    >>>Then go to settings

    >>>Then go to security and preference

    >>>Now restore the factory setting

    >>>Problem solved

    >>>Hope so this information helps you

    Thank You

  3. #3
    Shubhojeet Shubhojeet is on a distinguished road
    Join Date
    Jul 2013
    Posts
    370

    Re: Sony Xperia J always crash

    *Firstly remove all your unwanted application from your device.
    * Move all your application to external sd card.
    * Scan your device with good antivirus.
    * If still facing same problem then factory reset your device.Go to settings then select privacy settings and do factory reset.

  4. #4
    sumitnath sumitnath is on a distinguished road
    Join Date
    Jan 2013
    Posts
    1,919

    Re: Sony Xperia J always crash

    Hi friends...

    Sony Xperia J always crash


    follow the steps below--

    -->open the home page from the device.

    -->click the menu option.

    -->select the setting option.

    -->uninstall the unwanted apps.

    -->scan the device by the antivirus.

    -->open the home page from the device.

    -->click the menu option.

    -->select the setting option.

    -->go to the privacy option.

    -->now click the factory data reset option.

    -->then see the problem is solve .



  5. #5
    GKSKVKRK GKSKVKRK is on a distinguished road
    Join Date
    Sep 2012
    Posts
    1,244

    Re: Sony Xperia J always crash

    ----------------------------------------------------------------------------------

    Crashing issue may come due following reason:-

    1. Due to stopping of system service.

    2. Due to virus on the devcie.

    3. Due to unwanted working of apps on
    the devcie.


    Solution:-


    1. Scan and remove the virus.

    2. Clear all apps cache file.

    3. Hard reset the system.

    4. Update the OS.

    ----------------------------------------------------------------------------------

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