1. #1
    Unregistered

    Sony Xperia U hangs up on receiving a call while playing music

    While I was playing music on the music player in my Sony Xperia U two days ago, I received a call from my brother. My phone got hanged up at that time and I was not able to do anything. Even so, I can hear the music after restarting the phone. This issue has repeated yesterday also. Is there any solution available for this problem?

  2. #2
    shashank1221 shashank1221 is on a distinguished road
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    Re: Sony Xperia U hangs up on receiving a call while playing music

    Hello

    I think your mobile is effected with virus or any hardware problem in it . Just go for Sony care service and ask them to clear your problem they ill check in all aspects and they will clear your problem with original service . Safe and secure don't go for local service centers they will change the original parts in it some centers are like that so you have to go for SONY care service only for better advantage .

  3. #3
    Android-solutions Android-solutions is on a distinguished road
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    Re: Sony Xperia U hangs up on receiving a call while playing music



    hey friend ..


    The problem of hanging can be in any mobile phone and it occurs due to following reasons :

    - Phone's internal memory not free

    - Many applications installed in the phone

    - Apps running or open unnecessarily in the background

    - Software problem

    - Virus attack in the phone

    To solve this problem do following :

    - Free up phone's internal memory

    - Reset your phone and update with the new software if available


    - Check for any virus in the phone and remove if any by using good antivirus software..

    - Delete or uninstall apps which you dont need or use very much


    - Close any unnecessary app open or running in the background

    thanks

  4. #4
    ohmniox ohmniox is on a distinguished road
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    Re: Sony Xperia U hangs up on receiving a call while playing music

    Hi,

    This is a serious problem if it happens frequently. Phone hangs sometimes due to heavy baackground process .
    If this issue gets repeated again make a quick move

    - Back up your settings
    - Factory reset your phone
    - Restore your settings.

    If this also doent help you out, then there is some hardware fault due to which it cannot handle more task simultaneously. In this case you should visit your service center and demand for a replacememt or get it repaired.

  5. #5
    anikrish anikrish is on a distinguished road
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    Re: Sony Xperia U hangs up on receiving a call while playing music

    Hi,
    That might be a RAM issue with the phone that is if the phone is Running a number of applications and that which causes the phone to Hang up when the call is being cut also in order to get rid of the issue stop using any app killer applications that you are using as that might be the reason as the phone starts run an application but the task Killer application will try to end it and thus ending up in the phone Hanging. Also try to clear the cache of the phone as it will enhance the speed of the phone to a greater extent as that will free up some internal space in the phone that are temporary data which in turn improves the working of the phone.
    Hope this Helps.

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