1. #1
    Unregistered

    Trouble sending media files on WhatsApp

    My handset runs in Android Gingerbread operating system. I recently installed the latest version of WhatsApp. I know it supports sharing media files. But when I try to download or send media files on WhatsApp, it just fails. My internet connection is working fine. I can’t find any connection problems. I also tried reinstalling WhatsApp. How can I fix this problem?

  2. #2
    cutiepie cutiepie is on a distinguished road
    Join Date
    Feb 2013
    Posts
    127

    Re: Trouble sending media files on WhatsApp

    Hi,
    For download error:
    Firstly just make sure that you have enough space in order to download the file.
    If you are downloading the file after a longtime,It might be possible that the user might have removed it.
    For the sending error:
    Make sure that the file you are sending is supported by whatsapp.
    The files which are supported are mp3,mp4,wav.amv.wmv,avi,3gp etc.
    Make sure that the file does not exceed 12 mb limit as a whatsapp user can only send a file of 12 mb maximum limit...
    That`s it...
    Hope this surely helps...

  3. #3
    rockindeepak rockindeepak is on a distinguished road
    Join Date
    Jul 2012
    Posts
    1,162

    Re: Trouble sending media files on WhatsApp

    Hey,

    I Agree with the above answer.
    Make sure you are sending the files within the allocated size limit. As you are just sending the file so it shouldnt matter which format it is as long as it is within 12 mb.

    While receiving: You should have enough space on your internal and sd memory card. Plus downloading requires a internet connection so if you have some problem with the net do check it.

    Once you download the file it will get saved in the watsapp folder. After that you can just view the file in wastapp. You cant download it again if you delete it from the watsapp folder or move it to another location.

    Watsapp keeps on updating its version so keep it updated.

    Thanks

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