1. #1
    Unregistered

    Unable to answer incoming calls on Sony Ericsson Xperia Ray

    Touchscreen option for answering incoming calls is not working on my newly bought Sony Ericsson Xperia Ray. How can I repair it?

  2. #2
    asvg asvg is on a distinguished road
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    Re: Unable to answer incoming calls on Sony Ericsson Xperia Ray

    hi friend,
    Just take your mobile and go to the shop where you bought ,just change it as soon as possible.Or else to the service centre to change your mobile as you are having warranty.

    images.jpg

  3. #3
    Golu123 Golu123 is on a distinguished road
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    Re: Unable to answer incoming calls on Sony Ericsson Xperia Ray

    HI,

    it seems to be some kind of serious problem.

    Just visit your nearest service center for assistance

  4. #4
    shiv2801 shiv2801 is on a distinguished road
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    Re: Unable to answer incoming calls on Sony Ericsson Xperia Ray

    Dear...

    The below touch portion of your mobile from which you are answering the calls gets damage because a touch is working with the help of lots of IC's.
    So for repairing this, you have to go to the service center and fix the error.
    If your handset is in warranty period, then you need to pay, otherwise it will be very expensive for you to replace this...

    Thanks and all the best...

  5. #5
    yogeshp yogeshp is on a distinguished road
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    Re: Unable to answer incoming calls on Sony Ericsson Xperia Ray

    hello dearit is the serious case to find out the solution.You should take on at setting option then apply to privacy setting and reset all data by the taping "reset factory data"if you are unable to solve the issue then visiting to authorized service is last and valid way to crack the issue.all the best

  6. #6
    Android-solutions Android-solutions is on a distinguished road
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    Re: Unable to answer incoming calls on Sony Ericsson Xperia Ray

    hey friend ..

    This problem which you are facing is somewhat related with the time period of the touch phone you are using ..
    You have not mentioned about that how old your phone is .. That is if it is new and then you are having problem in the touch then you can just take your phone to the service centre and get it repaired if you know you have not mishandled the phone otherwise you will be charged for the repair work..

    If your phone is old and not in warranty period then you can just try first by resetting your phone , removing your battery , reinserting it and then use the phone ..
    Also you can try scanning for any virus in it and remove using antivirus ..
    If after this it works then its fine otherwise there is not much option left for you other then taking your phone to the service centre and get it checked ..might be the possiblity that your display got damaged ..

    hope i helped
    thanks

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