1. #1
    Unregistered

    Unable to detect the mass storage device on Samsung Galaxy Ace

    I couldnít detect any mass storage device when connect with the PC. They're only the phone memory showed up in the computer. What can I do to make this SD card functional?

  2. #2
    Atul Aggarwal Atul Aggarwal is on a distinguished road
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    Re: Unable to detect the mass storage device on Samsung Galaxy Ace

    dear friend,
    you can follow these steps:
    ->try to restart your phone and connect your with your pc.
    ->if that won't work install Samsung Kies for your phone on your PC.
    that will definitely work.

  3. #3
    aakriti aakriti is on a distinguished road
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    Re: Unable to detect the mass storage device on Samsung Galaxy Ace

    I think you need to download Samsung kies and then your SD data shall be shown in PC. Also, try to go in the setting - Application - Development and UNCHECK USB Debugging.

    After that, try connecting the phone, a USB storaghe option shall occur, click ok..
    Hope this helped

  4. #4
    saurav bharti saurav bharti is on a distinguished road
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    Re: Unable to detect the mass storage device on Samsung Galaxy Ace

    hello friend,
    As ypu said that you are not able to acces your sd card's data when you are connecting it to your computer. There is software available which helps in keeping backup, synchronise and many other features are also available. Software name is samsung kies.
    After installing it all your issues will be solved.

  5. #5
    jazzy.panesar jazzy.panesar is on a distinguished road
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    Re: Unable to detect the mass storage device on Samsung Galaxy Ace

    dear friend

    to solve the problem
    first of all check that whether your memory card is working properly or not
    may be the problem is in the memory card
    so use it in other device after that insert it in your phone
    if it is not correct then change it
    otherwise scan it for virus

    hope this will help you

  6. #6
    jatinlakhani jatinlakhani is on a distinguished road
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    Re: Unable to detect the mass storage device on Samsung Galaxy Ace

    Hi Friend,

    Your Samsung Device is not able to connect with PC

    So, Follows the below steps

    Step 1: connect your phone to PC using USB

    step 2: Now open notification window by sliding top to down

    step 3:s elect connect USB storage.

    step 4: It's Done
    It will Display your popup for your memory card.

    I hope this will solve your answer.

  7. #7
    neheu

    Smile Re: Unable to detect the mass storage device on Samsung Galaxy Ace

    Hello Friend,

    You need to download Samsung kies software.
    So that you will be able to connect your phone with your Pc, That will also help you to check your device mass storage.

    Hope this will resolve your problem.

  8. #8
    Akhil Gorak Akhil Gorak is on a distinguished road
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    Re: Unable to detect the mass storage device on Samsung Galaxy Ace

    Hi, As you said that you can view only the phone memory when you connect to PC and not the MEMORY CARD. You can try RESTARTING the phone and connecting it again, If this Does Not work then REMOVE the BATTERY of the phone and keep it apart for 5 min and switch it ON again and CONNECT it.
    If the problem still Persistent then then You try installing Samsung Kies because problem might occur by not having proper software for it.

    After that check the USB Debugging option in your mobile, here are the steps to check the USB debugging
    >> Touch the LAUNCHER (MENU) icon.>> Tap on the SETTINGS icon.
    >> Scroll down and look for APPLICATIONS.
    >> IN application settings tap on DEVELOPMENT option.
    >> In it select USB DEBUGGING option.

  9. #9
    Akhil Gorak Akhil Gorak is on a distinguished road
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    Secunderabad
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    Re: Unable to detect the mass storage device on Samsung Galaxy Ace

    Hi, As you said that you can view only the phone memory when you connect to PC and not the MEMORY CARD. You can try RESTARTING the phone and connecting it again, If this Does Not work then REMOVE the BATTERY of the phone and keep it apart for 5 min and switch it ON again and CONNECT it.
    If the problem still Persistent then then You try installing Samsung Kies because problem might occur by not having proper software for it.

    After that check the USB Debugging option in your mobile, here are the steps to check the USB debugging
    >> Touch the LAUNCHER (MENU) icon.>> Tap on the SETTINGS icon.
    >> Scroll down and look for APPLICATIONS.
    >> IN application settings tap on DEVELOPMENT option.
    >> In it select USB DEBUGGING option.

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