1. #1
    Unregistered

    Unable to disable lock screen pattern on Sony Xperia Arc S Android smartphone

    I have already set up pattern for unlocking and unlocking my Sony Xperia Arc S Android smartphone. Now, I want to use security password with the device. But when I try to turn off the lock screen pattern, I keep getting the error message “disabled by administrator, encryption policy or credential storage”. What should I do to fix up this issue?

  2. #2
    Android-solutions Android-solutions is on a distinguished road
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    Sep 2012
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    Re: Unable to disable lock screen pattern on Sony Xperia Arc S Android smartphone

    hey friend

    I would like to tell you that for this issue to be solved you have to factory reset your phone then try to change the lock screen mode..

    For this you have to follow the steps given below :

    - First of all press applications from the home screen
    - Then tap on to settings
    - Now you have to tap on privacy
    - Next tap on to factory data reset option
    - At last tap reset phone and then tap erase everything ..

    Wait for sometime for the phone to get reset for you and then restart the phone to change the lock screen mode ...


    Now , to lock screen of your Sony Xperia phone using password, you have to follow the steps given below :

    - Firstly you have to open the menu from the home screen of your device
    - Then open the ''settings'' of your device
    - In there you will see the option saying ''location and security'' which you have to tap on to open
    - Next , tap on the ''screen lock'' option
    - You need to enter your screen lock pattern here to unlock the settings window
    - This will provide you different options to change lock screen mode which are Pattern , PIN and Password
    - Just tap on ''password'' option and you will be asked to type a password which you need to set as lock password
    - At last just enter the password and save it ..

    thanks



    Thanks

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