1. #1
    Unregistered

    Unable to make calls in Samsung Galaxy Ace Duos

    have faced a problem while using my android phone. I am unable to make a call in my Ace Duos. I reboot my phone but didnít get fruitful result. I donít know what the problem behind it is. Can you give me the solution?

  2. #2
    vermaheart vermaheart is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    Hi there,

    The solution of your problem is FACTORY RESET.

    Here is the procedure , just go for it.

    PROCEDURE:

    1)Go to HOME SCREEN.

    2)Tap on SETTINGS icon.

    3)Now tap on PRIVACY



    4)After that tap on FACTORY RESET followed by RESET PHONE



    And its done..

    Hope it helps!!

    Regards!!

  3. #3
    devaezhil devaezhil is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    There are many problems ranges from hardware to software to cause this issue, so it is very hard to analyze or Guess the problem if we dont have sufficient inspection about the Device. The best solution for you is to try and do the Following things.

    1) Check whether Your SIM card is recognized by the Device.
    2) Contact the Customer care using other Number and find out whether the Sim is blocked, that will eventually rule out problem in Mobile.
    3) If you find out the Problem is with Mobile then better get it repaired with Service center.
    4) With out knowing the seriousness of the problem dont try everything you know, this might cause bigger trouble.

  4. #4
    saravanan saravanan is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    Hi..

    There is some procedure to resolve your issues.
    • kindly switch off your mobile
    • Remove your battery and sim,then wait some for times
    • Again switch on your mobile and try to make a call
    • finally,if it is not working means,conduct nearby operator they will guide you.

  5. #5
    ShahzadImam ShahzadImam is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    The described problem is somehow newest problem for this duos.Try for factory resetting
    Or its better to contact samsung customer care,they must also be aware from these bugs.

  6. #6
    navneeet1997 navneeet1997 is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    Hello,

    It can be due to many problems:-
    1) Improper or corrupt SIM.
    2) Blocked SIM
    3) Money in SIM For calling.
    4) Fatal Error in Phone.
    5) SIM recognition

    You can Go for a Hard Reset for your Phone To get the Phone in the factory made position.

    Regards
    Navneet

  7. #7
    ashokjbr@gmail.com

    Thumbs up Re: hanging

    i am facing problem in ace duos hanging touch not working net not working two time service repair the set after repair

    i m facing same problem.


    regards


    ashok mourya

    9216000521

  8. #8
    shiv2801 shiv2801 is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    Dear Friend..

    The handset you are using is dual sim + an android OS which means it has some very unique settings.
    I think the first and better option for you should be to refer your mobile user manual which have all the details about how to use SIM Card in android device because in this device, you have one master sim and one slave sim option which i think you don't get properly. So to use and understand this function, you have the mobile manual guide,

    The last and final option if the problem is still occurring that either you go for a hard reset.


    May be after doing this, you can get the default settings once again and the problem will sort.

    If problem still persist, then share this problem with your Service Center or a mobile expert.

    Thank You...

  9. #9
    Android_master Android_master is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    Hello friend,
    There may be some software regarding issue to must have to rset your phone and then try again.

    Remember, by performing a reset, all your data- settings, messages, apps, etc would be deleted.
    So backup up anything important.

    Follow these steps:
    - Go to 'Settings'.
    - Privacy.
    - 'Factory Data Reset'.
    - Fill in your id and password and confirm.
    - You can choose whether to delete SD card data or not.

    After the process is complete, your device would return to its out-of-the-box state or to its factory settings.

    Regards!

  10. #10
    royal king royal king is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    hello..

    you should factory reset your device...
    there must be some problem with your software also...
    you should back up all your data before doing factory reset...

    just follow the steps of factory reset...
    go to home screen..
    then click on settings option..
    then click on privacy settings..
    then click on factory reset...
    click ok to confirm...

    or there may be some issue with your sim..
    it might be your sim may be corrupt..
    or it may be blocked sim..

    you should check your sim by inserting into other device...once..


    thanks..

  11. #11
    Shubhojeet Shubhojeet is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    *Firstly check your network signal in your device.
    * If you are not getting any network signals or your device is not recognize your service provider then complain to
    a service center.
    * Still facing same problem then factory reset your device for this go to settings then select privacy settings
    then go to factory reset option and do factory reset.

  12. #12
    venki venki is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    hello friends..

    this problem will be raised due to following reasons:

    1)due to software problem

    to solve the this problem read the following steps

    ##go to main menu

    ##click on settings tab

    ##click on general settings

    ##click on restore option

    ##then,select reset all settings

    ##it will delete all settings and update with new settings

    i hope these steps may solve your problem

    all the best

  13. #13
    navneet thakur navneet thakur is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    The solution given below.

    You can solve this type of problem by factory reseet.

    To do this First follow the following steps.

    Go to Home screen.

    Tap on settings icon.

    Now tap on privacy.

    After do this tap on the factory reset phone.

    And the problem solved by done these above subjects.

    For more details you can see the following images. You can get more helps by following images.



    For more helps you can visit this site again. and ask the separate query.
    Attached Images

  14. #14
    nis_aq nis_aq is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    Hi friend,

    >>>I think so it is a SIM related problem phone is fine

    >>>But once reset your phone

    >>>Go to main menu

    >>>Then go to settings

    >>>Then go to security and preference

    >>>Now restore the factory setting

    >>>Might be outgoing calls are blocked in this case contact customer care

    >>>If call is not connecting to customer care then visit the store and they will solve your problem

    >>>Go to store along with ID proof and photo

    >>>Hope so this information helps you

    Thank You

  15. #15
    sumitnath sumitnath is on a distinguished road
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    Re: Unable to make calls in Samsung Galaxy Ace Duos

    Hi friends...

    Unable to make calls in Samsung Galaxy Ace Duos


    follow the steps below--

    -->open the home page from the device.

    -->check the balance of the mobile .

    -->check the network connection.

    -->check the SIM is okay or registration problem.

    -->other wise reset the all setting of the device.




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