1. #1
    Unregistered

    Unable to open android play store while using HTC Desire

    I have an android phone. I have downloaded many apps from android play store. But now I donít know why I am not able to open android play store. I also check the wireless connection settings but not able to solve this problem. Can you give me the solution?

  2. #2
    anikrish anikrish is on a distinguished road
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    Re: Unable to open android play store while using HTC Desire

    You can clear the data and cache and see that if the Play Store application is working properly in order to do that Navigate to settings->Application->All applications and then select the Play store application and delete cache and data. If the problem is not solved delete the application and install the application again it can be done by using an application called "Root Explorer" and navigate to system->apps and then find vending.apk and delete it and again replace it with another vending.apk after a reboot.
    Hope this Helps.

  3. #3
    devaezhil devaezhil is on a distinguished road
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    Re: Unable to open android play store while using HTC Desire

    You might have problem with the Google Account configured in the Mobile device, Check whether you can able to access the Account using your PC. what happens is when you change the password of the Configured Google account, the password for accessing the play store also has to be changed, only then the data can be used.

    If the App itself not working then you have the Service the Mobile, take help from the Phone Manufacturers before resetting the Device.

  4. #4
    aman@008 aman@008 is on a distinguished road
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    Re: Unable to open android play store while using HTC Desire

    hi friend,

    if you are not able to open your play store then...

    1.) check your internet connection that it should not be slow and working properly....

    2.) also there is a possibility that your play store is not updated so update your mobile play
    store and then try again to open your mobile store ....

    3.) you can also update your mobile's software and then try to open the play store...

    4.) if still the problem is not fixed then go to the nearest HTC SERVICE CENTRE .....

    best of luck....

  5. #5
    vermaheart vermaheart is on a distinguished road
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    Re: Unable to open android play store while using HTC Desire

    Hi there,

    It seems the PLAY STORE app has been corrupted.

    But dont wory its very easy to solve this issue.

    Here is the procedure to be followed to fix this issue.

    PROCEDURE:

    1)Go to HOMESCREEN.

    2)Tap on SETTINGS in the app list.


    3)Now go for APPLICATIONS


    4)Now tap on MANAGE APPLICATIONS


    5)Now tap on the app PLAY STORE and then go for CLEAR CACHE.


    6)After that Tap on UNINSTALL UPDATES..

    And its done.


    Now open the app and check if you are able to download apps...

    Hope it helps!!

    Regards!!

  6. #6
    soundtrack12 soundtrack12 is on a distinguished road
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    Re: Unable to open android play store while using HTC Desire

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  7. #7
    Unregistered

    Re: Unable to open android play store while using HTC Desire

    Quote Originally Posted by vermaheart View Post
    Hi there,

    It seems the PLAY STORE app has been corrupted.

    But dont wory its very easy to solve this issue.

    Here is the procedure to be followed to fix this issue.

    PROCEDURE:

    1)Go to HOMESCREEN.

    2)Tap on SETTINGS in the app list.


    3)Now go for APPLICATIONS


    4)Now tap on MANAGE APPLICATIONS


    5)Now tap on the app PLAY STORE and then go for CLEAR CACHE.


    6)After that Tap on UNINSTALL UPDATES..

    And its done.


    Now open the app and check if you are able to download apps...

    Hope it helps!!

    Regards!!
    Thanks very much, this solved the problem I have been having for the last 2 weeks!

  8. #8
    prince raj prince raj is on a distinguished road
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    Jul 2012
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    Re: Unable to open android play store while using HTC Desire

    hi frnd..
    It seems the PLAY STORE app has been corrupted.
    if you are not able to open your play store then
    Go to HOMESCREEN.
    Tap on SETTINGS
    Now go for APPLICATIONS
    Now tap on MANAGE APPLICATIONS
    Now tap on the app PLAY STORE
    then go for CLEAR CACHE.
    After that Tap on UNINSTALL UPDATES..

  9. #9
    Unregistered

    Re: Unable to open android play store while using HTC Desire

    I am having this same problem, i have cleared the cache and uninstalled updates. The store originally crashed as i was downloading an app. now it wont do anything at all. any ideas?

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