1. #1
    Unregistered

    Unable to open Gallery in Dell Streak 5

    When I try to check the pictures and videos on my Dell Streak 5, I found that the ‘Gallery’ is not opening up. There is no difference even after deleting some files. In what way can I open it?

  2. #2
    rockindeepak rockindeepak is on a distinguished road
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    Jul 2012
    Posts
    1,162

    Re: Unable to open Gallery in Dell Streak 5

    Heyy

    Its hard to know what happened but i guess it may be corrupted. May be some files got deleted or virus attack.

    May be many things. The solution for me try to do a factory reset.

    This will delete all of your data so back it up before you do a factory reset.

    To do that go to settings-->>backup and reset->>factory reset-->>then tap on reset

    Else just download quick pics and browse your pics and videos.

    Its free and can be downloaded from playstore

    Thank you

  3. #3
    Android-solutions Android-solutions is on a distinguished road
    Join Date
    Sep 2012
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    1,052

    Re: Unable to open Gallery in Dell Streak 5



    hey friend ..

    If you are not able to view gallery of your phone then this can be due to the following reasons :


    - Memory card got corrupted

    - Your memory card is affected by viruses
    - Many apps running in the background or are open
    - Your phone got affected by viruses
    - Your phone's software got corrupted
    - There is no much free space in the phone's memory

    For this problem try the following steps to solve the problem :


    - Firstly you have to scan your memory card for any virus and if found remove the virus using antivirus software
    - You can also try to format the memory card and then use it ..
    - Scan your phone for any viruses or malwares and install antivirus in it ..
    - Reset and update your phone with the new software
    - Free up the internal memory of phone and then use the phone

    If the above steps not solve the problem then i would suggest you to take your phone to the service centre and get it checked

    thanks

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