From last night onwards, I am not able to open the gallery of my Sony Xperia S android mobile. When I tried to do so, the screen automatically gets switched to home screen. What can I do with this?
From last night onwards, I am not able to open the gallery of my Sony Xperia S android mobile. When I tried to do so, the screen automatically gets switched to home screen. What can I do with this?
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there is some virus or some sort of programing problem you need to remove the data and cache of gallery app.
to remove data and cache of app follow step below.
1)go to settings.
2)open option apps.
3)now select the 'all' tab
4)find and open gallery app.
5)you will see the option force stop tap on it.
6)now tap on clear data and clear cache option available under force stop option.
7)restart app it works.
if not then you have to reset factory your phone before doing it backup your all data.
posted by,
arman,
There are some virus or programing problem. so remove data and cache of gallery apps. tap to setting option then open apps and select the all tab after then open gallery app. there force to stop the apps now tap to clear data and clear cache and restart app it work
Remember, by performing a reset, all your data- settings, messages, apps, etc would be deleted. So backup up anything important. Follow these steps: - Go to 'Settings'. - Privacy. - 'Factory Data Reset'. - Fill in your id and password and confirm. - You can choose whether to delete SD card data or not. After the process is complete, your device would return to its out-of-the-box state or to its factory settings. Regards!