1. #1
    Unregistered

    Unable to open photo folders on Huawei Ascend running on Android platform

    From last day morning onwards, I am not able to open photo folders on Huawei Ascend running on Android platform and the screen is unresponsive while trying for it. What is the best suggested solution for clearing off this issue?

  2. #2
    Android-solutions Android-solutions is on a distinguished road
    Join Date
    Sep 2012
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    1,052

    Re: Unable to open photo folders on Huawei Ascend running on Android platform

    hey friend

    I would like to tell you that the problem could be that your gallery app got corrupted or there is some software issue in your phone ..

    For this you have to follow the steps given below :

    - First of all take backup of all your data ..
    - Tap on applications from the home screen
    - Then tap on to settings
    - Now you have to tap on privacy
    - Next tap on to factory data reset option
    - At last tap reset phone and then tap erase everything ..

    Wait for sometime for the phone to get reset for you and then restart the phone for the use ...

    Thanks

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