1. #1
    Unregistered

    Unable to open photos in Android HTC Evo

    Photos on my Android HTC Evo having Android 2.2, appear viewable for some time but gets lost after that. It gets saved in .jpeg format but while trying to open they show a ‘file not supported’ error message. They come with an exclamation mark in thumbnail view. How can I open my pictures?

  2. #2
    AndroidExpert AndroidExpert is on a distinguished road
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    Re: Unable to open photos in Android HTC Evo

    From the description given, it seems that you have your pictures saved on the SD card. If that is so, the issues might be due to a corrupted file, which means, you are saving the photos in or a corrupted SD card itself. If you have a spare SD card you could swap it in and take new pictures and see if they are working well. If that doesn’t seem to be working transfer them to your PC and see if they can be opened in it. If they open up, it would be because of the file installation error in your device and you would have to reinstall it. If it is not, it could be a bug in your device and try for a reboot or a hard reset. This would solve the problem. Always try to avoid receiving data from un- authenticated sources.

  3. #3
    Android-solutions Android-solutions is on a distinguished road
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    Re: Unable to open photos in Android HTC Evo

    hey friend ..

    The error message you are getting can be due to some reasons which are given below :

    - Your memory card is affected by viruses (If your photos are there in SD card)
    - Your memory card is unreadable by your phone
    - Memory card got corrupted
    - Phone internal memory is full

    For this problem try the following steps to solve the problem :

    - Scan your memory card and phone for any viruses and install antivirus in it and remove any virus..
    - Clear some space from the phone's internal memory
    - You can also try to format the memory card and then use it ..

    If the above steps not solve the problem then i would suggest you to take your phone to the service centre and get your phone checked

    thanks

  4. #4
    GKSKVKRK GKSKVKRK is on a distinguished road
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    Re: Unable to open photos in Android HTC Evo

    ----------------------------------------------------------------------------------

    You need to Hard reset the device so that your photo apps is reset:

    :: Press the power switch with volume up button for few second.

    :: Now from the boot screen select the recovery mode.

    :: And then wipe/factory reset all the data.

    :: This will perform the hard reset of your device.


    ---------------------------------------------------------------------------------

  5. #5
    sumitnath sumitnath is on a distinguished road
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    Re: Unable to open photos in Android HTC Evo

    Hi friends....

    Unable to open photos in Android HTC Evo


    follow the steps below--

    1st-->due to the memory card problem.

    so ,scan the device & SD CARD by the antivirus.

    --clear the cache files & data form the system.

    --also need to the formatting the card .

    --before formatting need to back up first.

    -->if the image or photo not open then uninstall it first .

    -->reinstall it & solve the matter.

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