1. #1
    Unregistered

    Unable to open play store on HTC Desire HD

    I just bought this new HTC Desire hd but I am nt bein able to access the play store..when I try to open my Google account it gives an error that your phone isn't provised to data services...although I am using internet and able to browse everything and my network Connection is working properly and I am even able to open my gmail account on mail app....bit on HTC market it is nt connecting to Google services..what should I do..??

  2. #2
    anikrish anikrish is on a distinguished road
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    May 2012
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    Re: Unable to open play store on HTC Desire HD

    Hi,
    The problem with the phone not being able to open the "Play Store" application may be due to the fact that the phone is not connected to the Google servers properly so in order to get rid of the issue you have to format the phone such that the OS will be cleared if errors and then again you will be able to properly connect the phone to Google Servers. In order to format the open the application drawer and then enter into "Settings" there under privacy option you will be able to format the phone there by making it possible to use the Google Play Store application again.
    Hope this Helps.

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