1. #1
    Unregistered

    Unable to play 720p videos on mx player in Samsung Galaxy Ace

    I have bought a new Samsung Galaxy ace phone and yesterday i download a mx player on it but when i try to play 720 p videos it is not playing only sounds is playing and picture not viewing i try many videos but all are not working what to do plzz somebody suggest me.

  2. #2
    rahulr rahulr is on a distinguished road
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    Aug 2013
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    3

    Re: Unable to play 720p videos on mx player in Samsung Galaxy Ace

    Unfortunately HD videos can not played on some devices.But if you want to play the file,then first you have to convert the media file in to low pixel quality that is compatible to your device.For that follow the simple steps.Just copy the media file in to a computer and then copy the same from the computer to your device.The computer may ask 'do you want to run the program in your device',then click 'yes'.

  3. #3
    jazzy.panesar jazzy.panesar is on a distinguished road
    Join Date
    May 2013
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    453

    Re: Unable to play 720p videos on mx player in Samsung Galaxy Ace

    DEAR FRIEND

    The problem is not in the device. Sometimes videos need high configuration devices which support HD quality.
    So first of all you need to check that whether your device supports HD quality or not. After that download
    only those videos which can play in your device.
    Otherwise clear cache memory of the app. For that follow some of the easy steps:
    1 First of app open app drawer
    2 Then tap on settings
    3 Now select application option
    4 Then select manage app option
    5 After that tap on all tab
    6 Then select app
    7 Tap on clear cache option
    7 Then try to play videos

    Hope this will help you

  4. #4
    shweta shweta is on a distinguished road
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    Aug 2013
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    165

    Re: Unable to play 720p videos on mx player in Samsung Galaxy Ace

    your device is not able to play 720p video on MX player
    this problem is not related to your device
    this type of problem occur due to high resolution need by video which supports HD quality

    so to solve this problem
    first of all check whether your device support HD videos or not if not then there is no solution you can't play this video

    if yes, your devices supports HD videos then
    this problem is due to not enough space is present in your device to support the video so
    >>DELETE CACHES FROM YOUR DEVICE.
    >>DELETE UNUSED APPS FROM YOUR DEVICE

    or you can download any other player to play the video as :
    VLC
    REAL player
    etc

    or you can update your media player may it get out date and not able to perform its task.

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