1. #1
    Unregistered

    Unable to receive MMS on Motorola razr m Mobile

    What should I do if not able to receive any MMS in my Motorola Razr M mobile. I am using this mobile from last few months but never noticed this issue but yesterday my friend said that he is sending the image of his nephew through MMS and he sent the same many times but my mobile failed to recieve any MMS. should I do something with setting?

  2. #2
    mithu ashi mithu ashi is on a distinguished road
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    Apr 2012
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    Re: Unable to receive MMS on Motorola razr m Mobile

    For receiving MMS you required MMS setting. You should have your MMS setting as I am giving
    is as below. First of all open your MMS setting option in following ways:-

    Step:-1 Tap Apps
    Step:-2 Tap Settings
    Step:-3 Tap More Settings
    Step:-4 Tap Mobile Networks
    Step:-5 Tick Mobile Data
    Step:-6 Tap Access Point names
    Step:-7 Now Set access point as I am giving it as below
    Step:-8 Press Menu
    Step:-9 Tap New APN
    Step:-10 Tap Name and enter “amaysim MMS” and tap Ok
    Step:-11 Tap APN and enter “MMS” and tap Ok
    Step:-12 Ensure Proxy is not set
    Step:-13 Ensure Port is not set
    Step:-14 Ensure Username is not set
    Step:-15 Ensure Password is not set
    Step:-16 Ensure Server is not set
    Step:-17 Tap MMSC and enter: http://mmsc.optus.com.au:8002/
    Step:-18 Tap MMS Proxy and enter: 61.88.190.10
    Step:-19 Tap MMS Port and enter: 8070
    Step:-20 Ensure MCC is 505
    Step:-21 Ensure MNC is 02
    Step:-22 Tap Authentication Type and select: PAP
    Step:-23 Tap APN Type and enter: mms
    Step:-24 APN protocol (should be greyed out or not displayed): IPv4
    Step:-25 Enable/Disable APN (should be greyed out or not displayed): Box ticked
    Step:-26 Bearer (if displayed): Unspecified
    Step:-27 Press the Back Button (Automatically Saves Data)

  3. #3
    GKSKVKRK GKSKVKRK is on a distinguished road
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    1,244

    Re: Unable to receive MMS on Motorola razr m Mobile

    --------------------------------------------------------------------------------

    Steps for setting the MMS settings:

    :: From the home screen,select the message apps.

    :: The launch the more option.

    :: Under you tap the settings.

    :: Here you select the multimedia message.

    :: Then open it and set the-carrier you use in the "Access point in use" labelled.

    :: Then tap the multimedia retrieval and set the "auto in home network".

    Done

    -------------------------------------------------------------------------------

  4. #4
    Android-solutions Android-solutions is on a distinguished road
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    1,052

    Re: Unable to receive MMS on Motorola razr m Mobile

    hey friend..

    Well .. Firstly do remember that for mms sending and reveing you need to have mms settings saved on your phone ..
    So , before receiving mms you need to make sure that you have mms settings which are given by your network provider and save them in your phone..


    If you dont have the settings then first call up to the service provider of your network and then ask for the settings then save those settings which they send on your phone as sms message..

    If you already have settings saved in your phone then also you are not able to receive the mms then you have to call up to your network service provider for this and ask for the problem..

    thanks

  5. #5
    sky sky is on a distinguished road
    Join Date
    Jun 2013
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    332

    Re: Unable to receive MMS on Motorola razr m Mobile

    Quote Originally Posted by Unregistered View Post
    What should I do if not able to receive any MMS in my Motorola Razr M mobile. I am using this mobile from last few months but never noticed this issue but yesterday my friend said that he is sending the image of his nephew through MMS and he sent the same many times but my mobile failed to recieve any MMS. should I do something with setting?

    Its not a your mobile related problem.
    this problem related to your mobile service provider.
    So, you can contact your mobile service provider costumer care.
    And told us, to provide MMS setting for your mobile.
    After received the setting.
    Save this setting and used it.


    Thanks

  6. #6
    Rishab goyal Rishab goyal is on a distinguished road
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    Yamuna Nagar
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    Re: Unable to receive MMS on Motorola razr m Mobile

    hello sir.

    You are simply follow some of the steps to solve your problem.

    Go to the main menu

    then go to the setting

    then go to the apps setting

    then tap on the manage apps

    now select the mms apps

    then clear the cache data

    after that restart your device

    i hope your problem will be solved.

    All the best

    thank you

  7. #7
    Bulti88 Bulti88 is on a distinguished road
    Join Date
    Mar 2013
    Posts
    60

    Re: Unable to receive MMS on Motorola razr m Mobile

    Friend you are unable to receive MMS on Motorola razr m Mobile.

    This is due to, you were not in a position to receive the MMS message when the sim provider sent it to your mobile automatically from the system.

    So,that if you are still interested to receive sim providers' MMS then you are to contact with your sim providers'cutomer care Unit.You are to

    to ask them to send MMS settings to your Mobile, after getting SMS from the sim provider you have to save MMS to you Mobile to get MMS services.

    OR you can get the MMS related settings if you change your Mobile then you will get Sim providers MMS related setting to your New Mobile automatically,

    then you are to save/install the settings to your new Phone.

    Thank You,

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