1. #1
    Unregistered

    Unable to unlock my Mobile even after entering right E-Mail Id and password

    I am not able to unlock my phone as it asks me to enter e-mail id and password.even though I have entered my gmail and password correctly .It is displaying a message that email id or password incorrect pls help me out.the mobile i use is XOLO X_900.

  2. #2
    sbmu sbmu is on a distinguished road
    Join Date
    Dec 2012
    Posts
    123

    Re: Unable to unlock my Mobile even after entering right E-Mail Id and password

    Dear friend, If you have entered the correct email id and password then your phone would be surely unlocked. First of all check whether its asking for email id or username. If it is email id then insert the full address i.e username@email.com and if it is username then just enter the username. If still you have any problem then first login to your account from PC and check whether your email and password are correct or not. If you can't access your account then click on "forget password" and follow the further steps to regain access. After making sure that your email id and password is correct, try again to unlock your phone. Regards, SBMU

  3. #3
    Shubhojeet Shubhojeet is on a distinguished road
    Join Date
    Jul 2013
    Posts
    370

    Re: Unable to unlock my Mobile even after entering right E-Mail Id and password

    Don't worry you will be go throughout your problem just follow my instruction.
    * Yes you have to enter your username and password of your google account and without internet you can able
    to unlock your device after entering right information.
    * Go to wifi zone area and then turn on your wifi through your notification bar.
    *And then enter your username and password then you will be unlock your device.

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