1. #1
    Unregistered

    What to do If virus has affected my Phone?

    My phone was working fine but from yesterday the antivirus is detecting a virus but is not able to delete it which is causing problem for me.It has blocked so many features of my phone so please provide me the way to get out of this problem?

  2. #2
    wannapoints wannapoints is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    There are so many security apps are available for android phone that will
    protect your phone to virus. Some apps are also freely available. but
    friends most of the antivirus apps for android is not protective and is
    work-less.
    I am giving you some most useful antivirus that support android phone:-

    1. AVG Android Antivirus
    2. Dr.Web Anti-virus Light
    3. ESET Mobile Security
    4. NetQin Security anti-virus app
    5. Lookout Security & Antivirus


    So install any one of then and be relax about virus.

  3. #3
    junaidghy junaidghy is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    Dear friend,

    Which phone you are using is not mentioned so it will be difficult task to suggest you. You should first of all save your all important documents and then you can format your device. Formatting will erase your all data so paste your all important documents and then only do formatting. Hope your problem will be solved.

  4. #4
    NITIN GUPTA NITIN GUPTA is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    If a virus has affected your mobile at first format your mobile rom and then install NQ mobile security from android and then have a full scan your phone wil be free from virus

  5. #5
    vinodmehta vinodmehta is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    Accroding to me ,

    You should download antivirus"NetQin" or any other which you may prefer and try to remove the Virus.If this doesn't work you can Factory Reset the phone.But before doing so take the backup of your phone with "Titanium Backup Pro" app.

    For Factory Reset

    Settings >> Phone >> Factory Reset >> Enter the password >> Done

    You can download & install the application from “Google Play Store”


    For safety reason, reboot you device once installation is complete.

  6. #6
    soundtrack12 soundtrack12 is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    You must get an antivirus like AVG,AVIRA, MOBISECURITY. Scan your device with the antivirus and remove any malware.

  7. #7
    vermaheart vermaheart is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    Hi there,

    If any virus attacks your device then you should use an antivirus app to prevent your phone from internal software damage.
    You may download several antivirus app available in the play store.
    Most of them are free.

    Here is the list of some popular antivirus app:
    1)NORTON SECURITY
    2)Dr.WEB MOBILE SECURITY
    3)ANTIVIRUS FREE
    4)ANTIVIRUS PRO
    5)ESET MOBILE SECURITY
    and many more....

    ALTERNATIVELY,

    You may reset your device to factory default to quick remove all the virus present in your device.
    Do it as follows
    settings->privacy->factory reset

    Hope it helps!!

    regards!!

  8. #8
    jyotirmoy jyotirmoy is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    hi android user,
    first of all go to settings>>>privacy>>>factory reset.
    then after your phone is reset then go to playstore>>search for good antivirus program
    download and install it.
    one thing,always scan your phone regularly by anitvirus program
    else your system will get weak.
    good luck!!!

  9. #9
    karanchowdary karanchowdary is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    Hello ...............
    Antivirus is essential to prevent your mobile effected from virus.
    If virus has effected your mobile phone then you have install antivirus and scan your mobile.............
    and if any infections are there clean them in your mobile.
    The top antivirus available in app store are.............
    Android-Antivirus.jpg
    1. Norton
    2. Kaspersky
    3. Bit defender
    4. Macfee
    and many more......

    Thankyou.........All the Best..................

  10. #10
    hihello744 hihello744 is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    When virus is affected to your phone to avoid it you can use some antivirus apps.

    You can download it from google play store.

    Some antivirus apps are:

    Avast.

    Norton.

    Avira.

    AVG.

    Mcafee.

    !!!!!GOOD LUCK!!!!!

  11. #11
    C.Selvam C.Selvam is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    Hi friend,
    Do a factory reset to remove the virus from your mobile...It will clear the bugs and viruses and bring back the default settings..Backup your files before facory resetting..
    To do that
    1.Go to Menu
    2.Tap "Settings"
    3.Then tap "Privacy"
    4.Then go to "Factory Data Reset"
    5.Tap "Reset Phone"
    6."Erase everything" to confirm factory reset

    You can also install the antivirus software after resetting to prevent your mobile from the viruses..Some of the best antivirus apps are
    --->Lookout Mobile Security
    --->Avast!Mobile Security & Antivirus
    --->Norton Antivirus
    --->Antivirus Free
    --->Antivirus Pro
    Thank you!!!

  12. #12
    diks.adhikari diks.adhikari is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    Hi friend,
    In this case first of all you will go to the Google page and write Kaspersky antivirus or Quick Heal free download for phone.Then you will see many pages.Then you will select any page and click on it.After that you will click on the download button and then you will go to the folder where you have saved the downloaded this.Then you will click on the setup and install it for your phone.Then you will scan your phone's system by antivirus.Then you will free from virus.
    I will give you same sites to download for your phone.These sites are:
    https://play.google.com/store/apps/d...platform&hl=en
    http://kaspersky-anti-virus-2012.en....c.com/download
    http://www.technologyflow.in/2012/09...d-offline.html

  13. #13
    punekar punekar is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    To remove virus from your device you can take the following steps :

    1. Download an antivirus or purchase one from the vendor. Norton, Avast, AVG, Kaspersky etc are good antivirus which can be installed.

    2.Another method you can employ, that is Reset your device to Factory Settings. Tap Settings--Tap Backup and Reset--Tap Factory Reset.

    This will work in a sense that this will remove all recent alterations and remove all programs , Files and Apps , Datafrom the device in order to reset the phne back to its factory condition which will kill all viruses too.

    But all your data, apps, files will be lost too, backing up is irrational as the backed up files could have virus too which will infect systèm later.

  14. #14
    Manjeet Malik Manjeet Malik is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    Hello sir,
    When virus is affected
    to your phone, you can
    use antivirus
    List of some best anti-
    virus
    1. Avg antivirus
    2. Avast antivirus
    3. Avira
    4. Norton
    5. Quick heal
    »»»»» you can go play store
    and install antivirus
    »»»»» after install antivirus
    scan your device
    thank you.

  15. #15
    meet meet is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    Virus has affected if we are using internet not a big issue. Follow these steps and remove virus from your mobile-

    1. Now format your mobile internal memory and scan your memory card also before using it.
    2. Then firstly, you are install antivirus when virus enter your mobile that time antivirus works as a wall and destroy it.

    There are many antivirus available in play store you can install freely and use it .

    a. Antivirus security.
    b. NQ mobile security.
    c. Zoner antivirus.
    d. Line antivirus.
    e. Norton.
    f. Bitdefender.
    g. McAfee antivirus.

  16. #16
    shweta shweta is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    >>>To remove virus from your device you can download antivirus
    like
    avast
    quick heal
    norton etc

    Download any of the authorized antivirus to your device and install it to your device and make it fully scan by it.


    >>>> another way is that you can reset your device by:
    1. go to menu option from home page
    2. then click to settings option
    3. then click to privacy option
    4. then tap to Factory data reset option
    5. click reset phone option

    now your device is fully free of virus
    yo can also use backup option to gt get your files


  17. #17
    singla420 singla420 is on a distinguished road
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    Re: What to do If virus has affected my Phone?


  18. #18
    sumitnath sumitnath is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    Hi friends....

    What to do If virus has affected my Phone

    Follow the steps below--

    -->First create the back up.

    -->Transfer all the important files & data in the back up .

    -->Then formatting the device .

    -->After formatting scan the device by the antivirus.

    -->You can download it from the Google store.

    -->You can use the antivirus like --AVG ,AVAST,NORTON, KASTERSKY ,QUICK HEAL etc.

    -->After scanning reset the the apps again in the device .

    -->Finally solve the matter.


  19. #19
    Rishab goyal Rishab goyal is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    Hello sir.

    You have simply follow some of the steps after that your problem will be solved:::::::::::::::>>>>>>>>>>>

    First of all turn on your device

    Then go to the Google play

    Then download the Good activated antivirus

    Then tap on the install

    Then scan your device

    Now delete the all virus file

    Then tap on the done

    Now restart your device

    Hope your problem will be solved

    All the best

    Thank you

  20. #20
    shananpappan shananpappan is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    What to do If virus has affected my Phone

    Welcome...

    -->Scan the device by the antivirus.

    -->Use the original antivirus.

    -->Avg ,Avast ,Quick heal ,kaspersky .

    -->Scan the SD card & internal memory too.

    -->Also restore the all setting by the reset all setting option.

    -->You can create a back up files & transfer the application & files from there .

    -->After the scanning transfer it again .

  21. #21
    1987R 1987R is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    If your phone is affected by virus then you are to do:-

    1. First of all you are to scan your phone with good antivirus.

    2.Delete/uninstall all useless files/folders/ virus/corrupted apps from your device(phone)

    3.After that restart your phone to get usual status.

    4.You are to install antivirus software.

    5.To download from play store good antivirus software always use fast internet.

    6.After installation do not forget to restart.

    These steps will help to keep your phone virus free.

    Thank You,

  22. #22
    rkb01 rkb01 is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    Quote Originally Posted by Unregistered View Post
    My phone was working fine but from yesterday the antivirus is detecting a virus but is not able to delete it which is causing problem for me.It has blocked so many features of my phone so please provide me the way to get out of this problem?
    Uninstall the antivirus & install some other antivirus app.There are good number of apps available which can detect the virus & automatically remove.There are many sites which also affect the smooth working of android devices.You should install "NQ Mobile Security & Antivirus' from play store.Once install then do the settings app will automatically scan for the virus & remove from your device.But for now I suggest you to visit service centre there they will remove the virus then install NQ Mobile Security & Antivirus' because virus might create problem while installing that.

  23. #23
    Siddhant Srivastava Siddhant Srivastava is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    Do a factory reset to remove the virus from your mobile...It will clear the bugs and viruses and bring back the default settings..Backup your files before facory resetting..
    To do that
    1.Go to Menu
    2.Tap "Settings"
    3.Then tap "Privacy"
    4.Then go to "Factory Data Reset"
    5.Tap "Reset Phone"
    6."Erase everything" to confirm factory reset

    You can also install the antivirus software after resetting to prevent your mobile from the viruses..Some of the best antivirus apps are
    --->Lookout Mobile Security
    --->Avast!Mobile Security & Antivirus
    --->Norton Antivirus
    --->Antivirus Free
    --->Antivirus Pro

  24. #24
    Shubhojeet Shubhojeet is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    For this you have to buy good antivirus from Android market such as-

    1-Avast Antivirus.
    2-Quick Heal Antivirus.
    3-Norton Antivirus.
    4-AVG Antivirus.

    Buy one one then Antivirus from Android market then your problem will be solved.
    Also uninstall some of your unwanted apps from your device.
    And don't install unsecured application on your device.

  25. #25
    csit2006 csit2006 is on a distinguished road
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    Re: What to do If virus has affected my Phone?

    To solve this problem follow these steps

    If your mobile is effected with virus you can clean the phone by using the Anti virus apps
    You can download the apps from the Google Play store
    • Go to the home screen of the device
    • Then choose the Main menu
    • Now select the option Google Store
    • Then search for the anti virus app
    • Now select the option Download
    • Then install it on the device
    • Now Run the app to check for the virus files and then delete all those files
    1. Bit defender
    2. Kaspersky
    3. AVG
    4. Avast
    5. Mobile security and anti virus
    6. LookOut Security and Anti virus
    7. Dr Web
    8. Norton anti virus
    These are some good antivirus apps for the android device.

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