The WhatApp icon fails to show after installation in my HTC Desire 200. I have no idea about this problem as it is a common application that comes with lesser hassles. The internet is also working fine. Is this some software related issue. Please suggest a solution.
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Dear friend
The problem you are facing is may be due to some kind of virus attack.
So, first of all scan your phone with any good antivirus such as Kespersky antivirus, Avast antivirus or AVG mobile security.
You can download any one of these from Google Play Store.
After scanning, Delete all the infected files, if any.
Or may be the reason behind your problem is that the WhatsApp application is not installed properly.
So, please uninstall it and reinstall it from from Google play store.
To uninstall it, follow the given instructions :-
1. Go to Main Menu.
2. Tap on settings.
3. Tap on applications.
4. Then go to manage applications.
5. It will show the full list of apps installed in your phone.
6. Tap on the WhatsApp icon.
7. Then tap on Uninstall.
But if the problem still persists, then you must consult HTC costumer care.
They will surely help you.
Hope the answer will be helpful.
Regards
SBMU
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