1. #1
    Unregistered

    Why am i not able to switch off the phone and once i switch it on, i only see the samsung logo screen.

    Once i switch on the phone i can only get the samsung logo screen after that it only keeps repeating the samsung logo every time . WHAT is happening ???
    More over i am unable to switch off the phone ???? PLS HELP

  2. #2
    ar sank56 ar sank56 is on a distinguished road
    Join Date
    Jan 2013
    Location
    Assam,India
    Posts
    216

    Re: Why am i not able to switch off the phone and once i switch it on, i only see the samsung logo screen.

    Hi,let me tell you that,The problem is in you phone software so if you have warranty period for your phone,so better go to the phone dealer to reinstall your phone's software.the dealer won't charge any money for the reinstallment of android software on your samsung phone if your phone lies within warranty period ie 1 year

  3. #3
    yogeshp yogeshp is on a distinguished road
    Join Date
    Feb 2013
    Location
    budaun
    Posts
    161

    Re: Why am i not able to switch off the phone and once i switch it on, i only see the samsung logo screen.

    hello dearif it is happening all time then you should visit nearest authorised service center to installed software because your phone's operating system has corrupted.Generally all phones come with one year warranty so you will be handle it without any charge if it is under warranty.once all setting resets and install new,it will work properly.be alert that phone's RAM should be free atleast 10 mb all time to running android smoothly.thanks

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