1. #1
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    My Dell Venue not receiving calls in standby Mode?

    I got my Dell Venue a few weeks ago. I love the phone first off. There is a problem though, after an extended time in standby it does not receive calls. Multiple people have said that when they called it said my phone was switched off. When I wake in the morning and check the phone there are no missed calls. I have scoured the forums and done the recommended things such as clear browser cache and such and even done a hard reset to no avail. I have Airtel and have had no problems with the network in the past.

  2. #2
    rkb01 rkb01 is on a distinguished road
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    Re: My Dell Venue not receiving calls in standby Mode?

    Have you checked the call setting?If yes & even after doing all the things if still not able to receive call in stand by mode then better to go to service centre.
    I think it is the problem of motherboard.No problem of network.There might be some minor mistake in your phone.So,no need to panic just go to service centre they will tell you everything.

  3. #3
    Sharukh Sharukh is on a distinguished road
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    Re: My Dell Venue not receiving calls in standby Mode?

    Hello Dear Friend,

    As your dell venue not receiving calls in stand by mode for this you have checked the call setting.
    >> If yes & even after doing all the things and after that still not able to receive call in stand by mode then better to go to service centre.
    >> I think it is the problem of motherboard. No problem of network.
    >> There might be some minor mistake in your phone.
    >> So don't be panic just go to service centre they will tell you everything.

    Hope this will help you a lot. All the Best..............!!
    Reply With Quote

  4. #4
    NITIN GUPTA NITIN GUPTA is on a distinguished road
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    Re: My Dell Venue not receiving calls in standby Mode?

    Dear friendI thing this is the the most strangest problem I have ever tackled and you please have a look at your voice call settings and I am sure you will have no problems in future if you still have problems then please visit the servive centre to clear your queries I hope I helpsthanks and visit againhappy to help

  5. #5
    devaezhil devaezhil is on a distinguished road
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    Re: My Dell Venue not receiving calls in standby Mode?

    Activate the option "Stay Awake" which is available under "Settings" --> Development. This will not allow your device to sleep mode. Sometimes this will solve the problem of yours. For me this thing solved the problem, though i does not know what has actually happened.

    if it does not solve the problem, take it to service center and get the job done. All the best

  6. #6
    kabdwal kabdwal is on a distinguished road
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    Re: My Dell Venue not receiving calls in standby Mode?

    Hello Friend,

    This is not a network problem.There is some hardware problem in your phone or according to changes what you have made created some problem.contact to dell care for this issue........

    Thanks for contacting.........

  7. #7
    vivekomar99 vivekomar99 is on a distinguished road
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    Re: My Dell Venue not receiving calls in standby Mode?

    Dear friend,
    If your Dell Venue is not receiving calls in standby mode then please go to the settings/development, from here you could activate the control named 'Stay Awake.' If after doing this you problem presists then for the better assistance contact with the authorized customer support center.


    Hope it helps.

    Thanks..........

  8. #8
    suresh.k suresh.k is on a distinguished road
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    Re: My Dell Venue not receiving calls in standby Mode?

    hello friend......
    i think it is the problem of your hardware in your phone......or you must have changed something which is creating the problem..you should contact the dell service center
    thank you

  9. #9
    ankit.kr ankit.kr is on a distinguished road
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    Re: My Dell Venue not receiving calls in standby Mode?

    Hello ,
    it seems that you are going with wrong call settings . That could have happened accidentally . You can simply factory reset your device as this may result in default settings . If still it doesn't receives calls then i would suggest you to go to the service centre . Hope that helps . thanks.

  10. #10
    vinodmehta vinodmehta is on a distinguished road
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    Re: My Dell Venue not receiving calls in standby Mode?

    My Dell Venue not receiving calls in standby Mode

    This problem occurs due to some mistake in your hardware or may be inublit software .

    For Inbulit software you can go for Factory reset

    For Hardware problem you have to visit the Service Center

  11. #11
    Golu123 Golu123 is on a distinguished road
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    Re: My Dell Venue not receiving calls in standby Mode?

    There may be some issue in the call settings

    Check your call settings first

    is it seems ok, then there may be the hardware issue

    Vist the service center for hardware problem


  12. #12
    ShahzadImam ShahzadImam is on a distinguished road
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    Re: My Dell Venue not receiving calls in standby Mode?

    Its better to go for a factory reset,because such case is due to hardware problem though it can be virus attack also.

    So have installed antivirus in your handset and clean the mobile.Hope after it will work again

    And try to clear the caches from settings

    Close the unwanted application

    Alas contact handset manufacturer

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