1. #1
    Unregistered

    Unable to send texts although connected to WiFi

    I am fully connected to Wifi but I am unable to send and receive texts and calls. I donít know what the problem is. I thought because I was connected to Wifi no matter what I could do these things? Any suggestions please

  2. #2
    Nebula Nebula is on a distinguished road
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    bangalore
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    Re: Unable to send texts although connected to WiFi

    1) Reboot the Device and get Connected to Wifi Freshly.
    2) Check the Network Connection, Sometimes you might be losing Signal.
    3) If everything is fine, Call customer care and get support.
    4) If nothing is working take the Device to Service station/ Do factory Reset By yourself.

  3. #3
    deepak deepak is on a distinguished road
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    Re: Unable to send texts although connected to WiFi

    you are out of range to your nearest cell tower, you can use a network booster app to boast your signal strength.

    just download any of these free apps and give it a go... https://play.google.com/store/search...booster&c=apps

  4. #4
    devaezhil devaezhil is on a distinguished road
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    Re: Unable to send texts although connected to WiFi

    It looks like a network problem, Check the network connectivity, See if the Signal is stable. If not call the customer care and get the proper help.

    Reboot the Device might help to some extent and solve the issue temporarily.

    If you have problem steadily then do the factory Reset that will solve the Problem.

  5. #5
    tyson tyson is on a distinguished road
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    Re: Unable to send texts although connected to WiFi

    Dear,
    If there is no network problem,
    You need to perfrom Factory data reset on your device.
    It will make your phone as good as it was.
    Settings>>privacy>>factory data reset
    By performing this you will loose all your data available in Phone memory.

  6. #6
    soundtrack12 soundtrack12 is on a distinguished road
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    Re: Unable to send texts although connected to WiFi

    You must check the wifi setings immediately. If you are sending sms online then the devices must be discoverable and mus be inside the wifi access region.

  7. #7
    shalini yadav shalini yadav is on a distinguished road
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    Re: Unable to send texts although connected to WiFi

    hello friend
    there are many reasons for this problem. it might be low network problem or your phone lost some file or with which device you are trying to pair it might have some problem
    better i will advice you to do hard reset
    i am sure your problem will get solved
    but first save your all data in SD CARD


    thank you

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